Sales Management Isn’t Second Nature

Sam Reese

Over the course of my career, I’ve had the privilege of personally working with many great sales managers. I’ve seen countless examples of effective sales management in our client organizations. I’ve also seen how quickly a corporate strategy can fal... More »

Motivation and Rapport Building—Two Breakthrough Techniques

Mark Wayland

The two most asked questions from sales managers are “How can I motivate my sales representatives when I’m coaching?” and “What is an easy way to coach representatives in rapport building?” More »

Why Well-Trained Sales Managers Are Not Coaching

Michelle Vazzana

During a recent speaking engagement, someone from the audience asked a simple but important question. She said: “You know, we constantly tell our sales managers that we want them to coach their reps, but I’m not sure that the managers know what that means. I... More »

Sales Enablement and Employee Empowerment: Driving Performance Support With Mobile Devices

Phillip Neal

Sales reps are extremely mobile, often working from their cars and home offices. Because of their mobility, sales forces are increasingly being equipped with tablets. One study of pharmaceutical reps found that, in 2012, 65 percent of reps were using iPads when tal... More »