Ernest Gundling, Ph.D., is president and co-founder of Aperian Global. He assists clients in developing strategic approaches to global leadership development, organizational change, and relationships with key business partners. He also coaches executives with global responsibilities and works with multicultural management teams to help them formulate business plans based on strong mutual understanding and a joint commitment to execution. Ernest is the author of numerous publications, including several books: The 3M Way to Innovation: Balancing People and Profits, Working GlobeSmart: 12 People Skills for Doing Business Across Borders, G lobal Diversity: Winning Customers and Engaging Employees within World Markets, and What's Different About Global Leadership? Ten Key Behaviors that Define Great Global Leaders.