Delivering Training
At the core of every trainer’s profession is the ability to deliver effective, meaningful training, which requires a fundamental understanding of the adult learning theory combined with delivery techniques and tools. The training and development practitioner must also be knowledgeable about the various training delivery channels and have the ability to recognize learning styles and preferences. From individual mentoring to standup training to online course delivery, the content in this library covers the range of methods and styles for successfully delivering training.
Instructional Design
Knowledge of the basic principles and theories of instructional design lays the foundation for creating effective training programs. This library covers not just adult learning theory but the array of methods available for designing learning. The library also addresses needs assessment, acquisition of content, and course development for both in-person and online delivery.
Managing Training
Managing training falls into two areas—program administration within an organizational system, and management of the training function including staff management, budgeting, project management, and financial and business acumen. This content library supports these two areas of training management, focusing on the role of workplace learning and performance within the organizational hierarchy as well as program administration and project management.
Consulting Skills for Trainers
The role of trainers within an organization is similar to that of consultants, in that they are expected to come in and solve organizational problems, usually with training. Trainers must develop skills used by effective consultants, including facilitation, coaching, negotiation, big-picture vision, analytical capabilities, and reporting. This library contains content to help you develop these skills and establish yourself as a business partner in your organization.
Measuring and Evaluating Learning
Measuring the results of training is important in securing funding for the learning function. Such metrics prove the value of training programs, usually by demonstrating on-the-job improvement and productivity gains, and how they impact the business. This content library provides a foundational knowledge of measurement and evaluation methods, along with a basic understanding of statistics and data collection, plus research methodology. The library presents systematic approaches to designing, implementing, and assessing measurement and evaluation activities using Kirkpatrick’s Four Levels of Evaluation and ROI.
Human Performance Improvement (HPI)
This library includes a foundational understanding of human performance improvement (HPI), addressing topics such as data gathering, analysis, change management, and measurement. The performance practitioner must be able to identify internal and external elements that affect the success of a performance improvement initiative. Materials in this content library focus on the principles and models of HPI and how to apply them within organizations, as well as on performance management topics, which address individual performance improvement efforts.
Managing Organizational Knowledge
The focus of this content library is knowledge management (KM) for learning professionals. KM involves capturing and distributing organizational knowledge, especially through the use of technology. Materials in this library include best practices in business processes; information architecture and database management; systems analysis and design; after-action review methodology; and how to use these elements to prepare learning goals and plans.
Talent Management
The training function’s role in talent management is multifaceted, addressing issues such as diversity, employee relations, succession planning, job analysis, effective evaluation methods, and leadership development. This content library contains material to help you design and implement successful talent management initiatives.
Facilitating Organizational Change Through Training
The success or failure of change initiatives within organizations often falls upon the learning department. Change management is a heavy responsibility and it starts with an understanding of organizational culture in its broadest sense; how it manifests itself in the day-to-day interactions of employees; and how to engage employees in the identification, solution, and assessment of problems and issues. This knowledge minimizes change resistance, turnover, and failure to fully implement the change. A learning practitioner must be able to apply change models and execute initiatives that support organizational goals and objectives without alienating staff or disrupting work. This content library provides information on change management theory and application.
Learning Technologies
Learning technologies involve information and instructional technology, communications tools, applications, and systems that support the learning function. An understanding of these technologies is important to designing effective e-learning programs. This content library provides information on e-learning, the language of learning technology specialists, and how to make informed technology decisions while designing and implementing e-learning.
Sales Enablement
An effective selling skills program can powerfully enhance sales team performance. This library contains world-class content on sales training and sales leadership programs, including cutting-edge research and case study examples. Find the resources you need to deliver sales training that aligns with corporate objectives and boosts sales team performance.
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