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Based on the hot-selling book of the same name, this event offers an experiential approach to transforming “telling” into activities that result in long-term retention and behavior change.
At Learn from the BEST you’ll engage with the 2014 BEST Award winners and discover how to transform the learning function into a key driver of performance.
Are you ready to update your e-learning model in 2014?
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Effective knowledge sharing throughout an organization enhances employee performance and fosters innovation. Learn the approaches that include, but also transcend, formal training. Facilitate the exchange of your organization’s most important commodity—the knowledge of the people who make the difference between success and failure.
Chicago (Lombard), IL
Oct 23-24, 2014
Get directions / hotel / facility information
720 East Butterfield Road
Chicago (Lombard), IL 60148
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Nov 10-Dec 15, 2014
The Knowledge Management Certificate Program consists of six live instructor-led sessions, each from 1:00 p.m.-3:00 p.m. US Eastern Standard Time:
Session 1: November 10, 2014Session 2: November 17, 2014Session 3: November 24, 2014Session 4: December 1, 2014Session 5: December 8, 2014Session 6: December 15, 2014
Get more information
This program is conducted in the WebEx Training Center platform with a toll-free teleconference or Voice over Internet Protocol (VoIP) option for the audio component. Special software is not required. You only need a standard web browser and telephone or VoIP capability to participate.
After registering, you will receive a WebEx online sign-in, teleconference dial-in details, and instructions via email. Although they take place online, these programs are highly interactive, with features and tools such as “raise your hand,” polling, live chat, and break-out rooms. All sessions are recorded, so if you miss a session, you can watch the recording at a later time before the program ends. Certificate programs have attendance requirements. Please see the Credits & Attendance section on the program description page for more details.
Note: Participants located outside the U.S. and Canada will dial a toll phone number or use free VoIP through their computer to access the program. They should check with their phone carrier to determine rates for calls to the U.S. if using a telephone.
Las Vegas, NV
Jan 12-13, 2015
3570 Las Vegas Boulevard South
Las Vegas, NV 89109
Get hotel information for the conference and pre-conference certificate programs on the Techknowledge website. We also encourage you to use travel search engine tools to find the lodging options that will best accommodate your needs.
Become a member or login to save $355
Have a group to train? Get The Best Price
After this program, you will be able to:
Who Should Attend
Credits & Attendance
Earn 1.4 Continuing Education Units (CEUs) upon successfully completing this program. Learn More
This program may be eligible for up to 14 CPLP recertification points. Learn more at astd.org/recertification.
This program has been pre-approved for 14 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
Participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and 1.4 CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.
Participation in all online sessions at their originally scheduled day and time is mandatory to receive a completion certificate and 1.4 CEUs. All sessions will be recorded and available for participants to review throughout the course of the program. One missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate. If you find you need to miss/have missed a session, simply view the recording for the content you missed and let us know once you have viewed it. If you meet the eligibility requirements ASTD will send you a completion certificate within two weeks of the last session.
"This program provides effective application across multiple industries, and keeps the material very relevant to current business issues participants are facing in the workplace. There was very rich discussion in class, as well as the completion of several realistic scenarios, which will enable us to hit the ground running back at work.
I can rely on ASTD [now ATD] to present material that is very well constructed, timely, content-rich, and relevant to the challenges workplace learning professionals face every day."
Marc J. Rosenberg
Marc J. Rosenberg is an independent management consultant, speaker, educator, and leading figure in the world of training, organizational learning, e-learning, knowledge management, and performance improvement. His career includes 18 years in learning management positions at AT&T, and four years as the e-learning and knowledge management field leader for DiamondCluster International.
He was a pioneer in the development of electronic performance support systems (EPSS) and is the author of the best-selling book, E-Learning: Strategies for Delivering Knowledge in the Digital Age (McGraw-Hill). His new book is Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning and Performance (Pfeiffer). He has authored more than 40 articles and book chapters, and is a frequently quoted expert in major business and trade publications, including ASTD's T+D magazine.
He is a past president of the International Society for Performance Improvement (ISPI), a founding editorial board member of Performance Improvement Quarterly, co-editor of ISPI's Performance Technology: Success Stories, and a contributing author to the Handbook of Human Performance Technology (ISPI) and the ASTD E-Learning Handbook. He is a member of the ASTD E-Learning Brain Trust Advisory Board, and also serves on the Advisory Board for The eLearning Guild.
Facilitates the following:
Knowledge Management Certificate|
Mason Holloway has an extensive professional background, including 15 years in senior management and consultative positions working in business consulting, business operations, sales, and human performance improvement (HPI). He is a senior analyst, performance technologist, and experienced practitioner of the HPI processes. He has demonstrated skills and expertise in assisting companies in meeting and exceeding aggressive and competitive organizational goals and improving overall business results through HPI processes.
Holloway's clients have included The U.S. Navy, National Technical Information Service, L.L. Bean, Social Security Administration, Accelera Corporation, ServiceMaster, and Microsoft. Early in Mr. Holloway's career he focused his skills in the development of marketing and sales programs working with Cellular One (now Cingular). Holloway went on to found and develop a nationally recognized publishing company, serve as digital content delivery consultant to a major content provider, and work with a team developing a contextual learning management system for the United States Government, among other achievements. As a respected consultant in the areas of training delivery and performance, Holloway applies the combination of his extensive real world business experience and acumen with a deep understanding of the fundamental principals of performance in the service of accomplishing business goals.
Spanning the disciplines of performance, learning, and development, Holloway's work has included performance-based information taxonomies, performer-centric call center interface design, the development of a contextual learning engine, extensive front-end analysis, online content development and delivery, and performance-based curriculum development.
Most recently, working with partner Dennis Mankin, Holloway led the design and development team in the creation of Performance DNA, the most comprehensive and effective tool set for analyzing human performance. Performance DNA has been co-copyrighted by Platinum Performance Group and ASTD and is the only methodology taught in the prestigious HPI certificate program.
He graduated with from University of Maryland with B.A. in English and business and continued his graduate studies in management at James Madison University.
Knowledge Management Certificate|
Analyzing Human Performance Certificate|
Creating Leadership Development Programs Certificate|
Human Performance Improvement Basics Certificate|
Selecting and Implementing Performance Improvement Solutions Certificate|
Introducing Human Performance Improvement Certificate|
Integrated Talent Management Certificate
Managing talent with a coherent strategy is a critical role for the learning and development professional. Explore the practices essential to achieving an integrated talent management approach no matter the size of your organization. Learn how to promote organizational renewal by simultaneously matching employees' skills and development with the organization's strategy.
Managing Learning Programs Certificate
This three-day program provides the critical leadership necessary to develop the learning function (its people and programs) and have a meaningful impact on the overall strategy in your organization. This interactive program includes self-assessments, small group case study discussion, best-practice review, and feedback on specific challenges participants face.
Change Management Certificate
Facilitating change is more critical now than ever as organizations are affected by economic conditions and are driven to improve efficiency, productivity, and service quality. This program establishes a comprehensive change model that can be immediately applied to your current situations through application exercises, case studies, and interactive program modules.
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