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Practical, skill-building workshops offered face-to-face and online in which participants receive a certificate of completion and Continuing Education Units (CEUs).

Human Performance Improvement Basics Certificate

Positively affect your organization through human performance improvement.

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This online program is a high-level introduction of the Human Performance Improvement (HPI) process and principles. Participants will learn how HPI differs from other disciplines, particularly training, and will be introduced to the three basic principles of HPI, and how the principles will help individuals reach their desired business outcomes.

Learn about all three HPI Certificate courses.

Online4 sessions, 6 hours total
On-Site
- Call 888.813.2925 or +1.703.683.9215
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Flexible dates & duration

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Program Overview
Learning Objectives
Topics
Who Should Attend
Credits & Attendance

Program Overview

How does the course work?

Online sessions: Live online sessions will be conducted once a week for four weeks. Each session is 90 minutes in length. You'll participate via the WebEx Training Center platform plus a teleconference for audio. Special software is not required. All you need is a standard web browser and a telephone to participate!

Opportunities for Application: Through interactive group discussion, a readiness assessment, practice exercises, knowledge checks, and a multi-part case study, participants will be given opportunities to apply their new knowledge and skills and share experiences with the program participants.

Discussion Board: A discussion board will be available throughout the program. The instructor will post information and discussion topics. Participants may post questions for the instructor and topics for discussion as well.

Resource Materials: Participants will receive a downloadable participant guide to accompany each week’s session. You will receive an email about one week prior to the session with WebEx instructions, dial-instructions, and pre-work/reading.

Note for planning: Participants are asked to complete case study work and application exercises, and participate in discussion board conversations with fellow classmates throughout each of the four weeks. This time commitment, while not extensive, is in addition to each weekly online session.

Topics Covered

Week One

Orientation: objectives, agenda, icebreaker, and technology orientation
Principle 1: Link Business Goals to Human Performance

Week Two

Principle 2: Accomplishments not Behavior
Principle 3: Organizations are Systems

Week Three

The HPI Model
Introduce the AcdCom Case Study

Week Four

Applying HPI Principles & Case Study
Where Do We Go From Here
Closing Activity

The registration fee includes all course materials*. HPI Basics is an online course consisting of four webcasts. Participation in all four webcasts is mandatory in order to receive a certificate of completion and .6 Continuing Education Units (CEU). Registrants must attend all four sessions during their regularly scheduled day and time.

* Participants joining from outside the U.S. may be subject to additional per minute telephone charges. Consult with your carrier to determine rates for calls to the U.S.

Learning Objectives

By the end of the course, participants will gain an understanding of:

How meaningful business goals can be linked to human performance
How accomplishments and behaviors are unique and distinct
How the three levels of performance (individual, process, organization) correlate to HPI
How the ASTD HPI model works
What is the client’s role in each step of the HPI process
What next steps are appropriate in their HPI journey.

Topics

Who Should Attend

This program is designed for learning and performance practitioners, managers and clients who want a very high-level introduction to the principles of HPI.

Credits & Attendance

Continuing Education Units (CEUs)

Earn 0.6 Continuing Education Units (CEUs) upon successfully completing this program. Learn More

CPLP© Recertification Points

This program may be eligible for up to 6 CPLP recertification points. Learn more at astd.org/recertification.

HRCI Recertification Credits

This program has been pre-approved for 6 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.

Attendance Policy

Participation in all 4 online sessions at their originally scheduled day and time is mandatory in order to receive a completion certificate and 0.6 CEUs. All sessions will be recorded and available for participants to review throughout the course of the program. If you meet the eligibility requirements ASTD will mail you the completion certificate within two weeks of the last session.

To view our transfer and cancellation policies, please click here.

What Participants Are Saying

Here's how our programs drive results.

Bernard Rochon

"The online workshop was so user friendly that I felt that I took a quantum leap into technical savvy and a greater appreciation of learning via a web conference. The facilitator was right in tune with the participants, keeping us attentive and involved. It was a proactive event for me, and something I would like to repeat in the near future."

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Bernard Rochon
Bernard Rochon
President
Center for Performance and Accountability Inc.
4.5/5 Average Rating
"The online workshop was so user friendly that I felt that I took a quantum leap into technical savvy and a greater appreciation of learning via a web conference. The facilitator was right in tune with the participants, keeping us attentive and involved. It was a proactive event for me, and something I would like to repeat in the near future."

Meet Our Facilitators

We've got the best in the industry

Lisa Gabel

Ms. Gabel has more than 15 years of human capital, competency modeling, organization development, and change management experience with private, public, and military organizations. Her experience includes leading and participating in job analysis; strategic planning; process mapping; organizational restructuring; recruiting, selection, and staffing; competency modeling; organizational climate; statistical analysis; training design, development, and evaluation; and performance measurement initiatives.

Ms. Gabel has facilitated workshops, meetings, and data collection efforts as part of organization development and performance improvement initiatives for the US Agency for International Development, the US Marshal Service, the Veteran’s Administration, the Office of Personnel Management, the U.S. Patent and Trademark Office, the American Gas Association, and Caterpillar Incorporated. Ms Gabel is certified as a facilitator by the American Society for Training and Development (ASTD) and teaches five courses for ASTD within the Human Performance Improvement Certificate program.

Ms. Gabel is a Certified Performance Technologist with the International Society for Performance Improvement and a Project Management Professional (PMP). She has also been a featured speaker at several industry conferences, and had led ICF and ASTD’s research on “Evaluating the Impact of Leadership Development Programs.”

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Lisa Gabel

Ms. Gabel has more than 15 years of human capital, competency modeling, organization development, and change management experience with private, public, and military organizations. Her experience includes leading and participating in job analysis; strategic planning; process mapping; organizational restructuring; recruiting, selection, and staffing; competency modeling; organizational climate; statistical analysis; training design, development, and evaluation; and performance measurement initiatives.

Ms. Gabel has facilitated workshops, meetings, and data collection efforts as part of organization development and performance improvement initiatives for the US Agency for International Development, the US Marshal Service, the Veteran’s Administration, the Office of Personnel Management, the U.S. Patent and Trademark Office, the American Gas Association, and Caterpillar Incorporated. Ms Gabel is certified as a facilitator by the American Society for Training and Development (ASTD) and teaches five courses for ASTD within the Human Performance Improvement Certificate program.

Ms. Gabel is a Certified Performance Technologist with the International Society for Performance Improvement and a Project Management Professional (PMP). She has also been a featured speaker at several industry conferences, and had led ICF and ASTD’s research on “Evaluating the Impact of Leadership Development Programs.”

Facilitates the following:

Human Performance Improvement Basics Certificate| Introducing Human Performance Improvement Certificate|

Dennis Mankin

Dennis Mankin is the founder and Managing Partner of Platinum Performance Partners www.platinumperformancepartners.com. Mr. Mankin has an extensive professional background, including 25 years in senior management and consultative positions working in business consulting, executive coaching, sales, and Human Performance Improvement (HPI). He was certified by ISPI and Dr. Joe Harless as a CPT in August 2003 and he is a project manager and facilitator of HPI processes worldwide. He has demonstrated skills and expertise in assisting organizations in exceeding competitive organizational goals and improving overall business results using HPI processes. He is a co-author and co-publisher of Performance DNA^TM (analysis tools), used for the analysis of human performance and the “tools of choice” by over 6,000 HPI analysts worldwide. Mr. Mankin has been a member of ASTD for over 20 years and was an adjunct professor at the University of Tulsa, Singapore Institute of Management, Singapore Management University, and a guest lecturer to other colleges and universities in performance improvement technologies. He has been a licensed Merchant Marine Captain since 1985.

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Dennis Mankin

Dennis Mankin is the founder and Managing Partner of Platinum Performance Partners www.platinumperformancepartners.com. Mr. Mankin has an extensive professional background, including 25 years in senior management and consultative positions working in business consulting, executive coaching, sales, and Human Performance Improvement (HPI). He was certified by ISPI and Dr. Joe Harless as a CPT in August 2003 and he is a project manager and facilitator of HPI processes worldwide. He has demonstrated skills and expertise in assisting organizations in exceeding competitive organizational goals and improving overall business results using HPI processes. He is a co-author and co-publisher of Performance DNA^TM (analysis tools), used for the analysis of human performance and the “tools of choice” by over 6,000 HPI analysts worldwide. Mr. Mankin has been a member of ASTD for over 20 years and was an adjunct professor at the University of Tulsa, Singapore Institute of Management, Singapore Management University, and a guest lecturer to other colleges and universities in performance improvement technologies. He has been a licensed Merchant Marine Captain since 1985.

Facilitates the following:

Essentials of Performance-Based Job Aids| Human Performance Improvement Basics Certificate| Analyzing Human Performance Certificate| Selecting and Implementing Performance Improvement Solutions Certificate| Introducing Human Performance Improvement Certificate|

Dates & Locations

There are no scheduled upcoming programs.

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Call 888.813.2925 or +1.703.683.9215
Contact our Enterprise Solutions Team
Learn More about our Onsite Enterprise Offerings

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