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Consulting Skills Certificate

Build your credibility as a knowledgeable, client-focused consultant.

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Achieving success as a business partner in your organization requires strong consulting skills and relationship building. Through ASTD’s practical 5-D Consulting model, learn effective internal consulting skills that will enable you to help your clients achieve their desired outcomes, establish goals, and manage expectations. Guide clients through an instructional design or organizational development project: help them overcome obstacles and resistance, and build your credibility to influence decision-making.

  • Face-to-Face2 days
  • Online 6 sessions, 12 hours total
  • On-SiteFlexible dates & duration

Dates & Locations

Online

Oct 09-Nov 13, 2014

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Philadelphia (Wayne), PA

Oct 16-17, 2014

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Alexandria, VA

Nov 03-04, 2014

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Online

Nov 06-Dec 18, 2014

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Pricing

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$1,195.00

$1,550.00

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Program Overview

Program Overview

Learning professionals must demonstrate strong consulting skills to successfully guide their organizations toward optimal performance. Ensure your ability to practice the most effective behaviors and processes for internal consulting within your organization. Explore ASTD’s 5-D model and practice 30 fundamental consulting competencies with tools that can be put to use on the job immediately.  External consultants will find that they will also benefit from the concepts covered in the course.

Collaborating in small groups, you’ll follow a case study from start to finish, apply skills to consulting scenarios, solve problems, role-play meetings, try out checklists, and make decisions just as consultants do every day. You’ll leave the program knowing your areas of strength and need, and will have the opportunity to create a personal development plan to become a better consultant. In a recent study, 100 percent of participants felt that the ASTD Consulting Skills Certificate was a worthwhile investment, because it provided a practical model and structured approach to a consulting engagement, and empowered them to ask the right questions of their clients.

Why You Should Attend:
  • Discover a model, techniques, and tools that you can use to consult with your clients and move from “order taker” to true business partner.
  • Apply strategies for success, including working across organizational boundaries, providing feedback to senior leaders, and gaining buy-in.
  • Evaluate your skills and identify your developmental needs as a consultant.
What to Expect:
  • Pre-Work: Read an informative industry article titled "Successful Inside Consulting."
  • Supplemental Resources:  This program includes tools and templates to help you apply what you learned on the job.
  • Technical Requirements: The online version of this program is conducted in the WebEx Training Center. Special software is not required. You only need a standard web browser and telephone or VoIP capability to participate. There are no technical requirements for the face-to-face program.
  • Online Courses Only:  During the online program, you will collaborate in “real time” with your facilitator and classmates via interactive group discussions, polls, chats, and whiteboards. In addition, you will have access to an online learning portal with discussion boards and program materials.
Learning Objectives

Learning Objectives

After this program, you will be able to:
  • Understand the functions of a learning professional in the role of consultant.
  • Demonstrate exemplary internal consulting competencies, and the corresponding day-to-day behaviors required of an internal consultant.
  • Build relationships with clients, including techniques to effectively guide clients through the consulting process.
  • List questions to ask a client during a contracting meeting and/or data gathering meeting.
  • Outline client goals and set expectations for success.
  • Apply tools to analyze business needs and gather information.
  • Build credibility through communication to increase position as a knowledgeable, client-focused partner.
  • Model the most appropriate way to conduct a data-gathering interview and a feedback meeting.
  • Overcome resistance and difficult client behaviors.
  • Evaluate the solution/change, and identify areas for future improvement.
Topics

Topics

  • Topic 1 - Consulting Skills Introduction
  • Topic 2 - Define and Agree
  • Topic 3 - Discover and Analyze
  • Topic 4 - Deliver and Decide
  • Topic 5 - Design and Implement
  • Topic 6 - Disengage and Review
  • Topic 7 - Consulting Skills Closing
Who Should Attend

Who Should Attend

This program is for professionals who are new to an internal consulting role or want to prepare to assume this role in the future. Experienced learning and development professionals and external consultants who want to sharpen their consulting skills will also benefit.    

ASTD Education programs are designed primarily for learning professionals—trainers, instructional designers, and organizational development practitioners—but also greatly benefit anyone within an organization who is responsible for developing others, from managers to human resources specialists.

Credits & Attendance

Credits & Attendance

Continuing Education Units (CEUs)

Earn 1.4 Continuing Education Units (CEUs) upon successfully completing this program. Learn More

CPLP© Recertification Points

This program may be eligible for up to 14 CPLP recertification points. Learn more at astd.org/recertification.

HRCI Recertification Credits

This program has been pre-approved for 14 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.

Attendance Policy

Face-to-Face Courses

Participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and 1.4 CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.

Online Courses

Participation in all online sessions at their originally scheduled day and time is mandatory to receive a completion certificate and 1.4 CEUs. All sessions will be recorded and available for participants to review throughout the course of the program. One missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate. If you find you need to miss/have missed a session, simply view the recording for the content you missed and let us know once you have viewed it. If you meet the eligibility requirements ASTD will send you a completion certificate within two weeks of the last session.

To view our transfer and cancellation policies, please click here