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Participants may transfer their registration to another seminar free of charge. The transfer request must be received in writing five (5) business days prior to the first day of the seminar for which you were originally scheduled. A $50 transfer charge will be applied to all transfers received less than five (5) days prior to the first day of the session. Participant substitutions may be made at any time with written notification to ASTD. If the substitute participant is not an ASTD member and the original participant was, the difference between the member and nonmember rate will be billed.

If cancellation should be necessary, written or email notification to ASTD is required five (5) business days prior to the first day of the seminar. You may receive a full refund, minus a $100 administrative fee, up to and including the 5th business day before the seminar. If you find that you cannot attend, and it is less than five (5) business days before the start of the seminar, you may send a replacement, with written notice to ASTD. If you are unable to send a replacement, you forfeit your registration fee. All credits must be used within 1 year from the date of issuance.

Facilitators

Joe Ganci

Joe Ganci is an e-learning author and consultant. Joe’s unique approach to e-learning design and innovative use of tools, such as Captivate, Storyline, ZebraZapps, Roleplay, Presenter and Acrobat, have inspired many to revamp their e-learning. Joe's personal and hands-on style of consulting means that his services are constantly in demand. He is privileged to have worked with clients all over the world.

Joe has been involved in every aspect of learning development since 1983. He holds a degree in computer science and has published several books, research papers, and articles about e-learning. He is widely considered a guru for his expertise in e-learning development, and teaches workshops and seminars at commercial companies, government facilities, leading universities, and industry conferences, where he is a frequent keynote speaker. Joe is one of only eight members of the Adobe E-Learning Advisory Council and is an Adobe Certified Captivate Expert. He is on a mission to improve the quality of e-learning with practical approaches that work.

Joe is editor of the weekly News From E-Learning Joe newsletter. In it, he covers several e-learning tools, including Captivate, Storyline, ZebraZapps, Raptivity, iSpring and more, with free samples and demos. The free subscription link is: www.tinyurl.com/elearningjoe. His twitter handle is @elearningjoe.