President, 20/20 Consulting Group
Mr. Harwood is an experienced consultant and facilitator with expertise in sales strategy & tactics, problem solving, sales management, and sales leadership. He has extensive international experience in facilitation of a wide variety of sales management and planning workshops including Account Planning, Sales Opportunity Planning, and Sales Leadership topics.
Mark is a facilitator, trainer and executive coach who has been working with clients world-wide since 1995. Specializing in sales and leadership development, team development and managing personal change, Mark’s thirty five years of corporate experience includes being a thrice certified professional coach. Mark has coached executives, sales professionals and leaders in the transportation, information technology, communications and financial services industries to name just a few. Mark is an acclaimed professional facilitator, speaker with five patents pending in the field of organizational culture transformation
Mark established a sales training curriculum for professional hires coming into IBM’s Global Services organization. This required hiring and training a team of instructors and staff to deliver an expanded and accelerated new hire curriculum that trained 1200 professionals annually. This resulted in over $55 million dollars of incremental revenue to the North America organization alone. He was also was the Leadership Portfolio Executive supporting IBM’s Global Services organization. This entailed identifying, selecting and marketing a robust portfolio of educational offerings in the leadership and relationship fields and becoming certified as an executive coach with a number of IBM C-suite executive clients.
As Client Relationship Manager for a leadership development organization, Mr. Meredith delivered an executive development curriculum for a number of different organizations companies including BellSouth, American Express Financial Services, Boeing - McDonnell Douglas, Emory University and the American Cancer Society. He also provided executive development for a number of senior executives ensuring that a multi-million dollar worldwide training budget was prudently invested and executed for over fifty-five thousand employees of a large IT services provider.
Mark was chosen by a large outsourcing provider to facilitate a major culture change initiative for over two hundred leaders and three thousand employees spread over seventeen states. Results to-date includes customer satisfaction improving seven points and employee morale increasing ten percent
A graduate of San Jose State University, Mark is a certified Hay McBer executive coach, certified by the Coaches Training Institute, and a recipient of the Professional Certified Coach designation from the International Coach Federation.
Mark stays busy with community and charitable activities as well as running a successful consulting and coaching practice located in the metropolitan Atlanta Georgia area.
Rhonda Askeland is an organization development and training partner, facilitator, coach, instructional designer, and performance consultant with a twenty-year background working with leaders at all levels — C-level, managers, teams, and individual contributors. She has her own consulting business and has worked for training companies Blessing/White and Cahners TRACOM. She has worked with leaders in Fortune 100 companies in diverse industries, as well as government agencies, and a California university system.
Her recent projects include development of a leadership development series in the entertainment industry, co-development and facilitation of an innovative 12-month leadership program for executive managers in the finance industry, and ongoing coaching of sales management on account executives selection process for a credit-reporting agency. In addition to coaching, she created a 90-day onboarding map to follow-up account executive selection to accelerate hire-to-performance.
Her creativity in design and delivery earned her recognition in ASTD's Training magazine for innovative training and experiential learning techniques. Additionally, she was a co-author in two ASTD's T+D Learning Blueprint columns on "Presentation Design" and "More Than a Smile Sheet: Using Level 1 Evaluation Effectively."
Rhonda has a passion for helping organizations achieve results through people. She is president-elect of ASTD Orange County (OC), past president of International Society of Performance Improvement (ISPI)-OC (2009), past board member of ISPI-OC and ISPI-LA, and is currently on the Whittier College Alumni Board.
Rhonda's goal is to improve performance through people.
Tim Ohai is the founder and president of Growth & Associates, a consulting group that focuses on solving sales and marketing problems. With well over a decade's worth of experience in developing sales team performance, he consistently helps Fortune 500 companies design and implement selling solutions internationally, build sales systems that increase revenue and customer loyalty, and create genuine coaching cultures. He is often asked to consult larger, more complex issues, especially around the topics of redesigning sales organizations and leading organizational change.
As a researcher, author, and recognized thought leader in modern selling, Tim's expertise and enthusiasm have taken him to Latin America, Europe, Africa, Asia, and the Middle East as both consultant and keynote speaker. His most recent book, Sales Chaos: Using Agility Selling to Think and Sell Differently, is on sale now.