Managing the Learning Function Certificate

Participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and 2 CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.

Participants may transfer their registration to another seminar free of charge. The transfer request must be received in writing five (5) business days prior to the first day of the seminar for which you were originally scheduled. A $50 transfer charge will be applied to all transfers received less than five (5) days prior to the first day of the session. Participant substitutions may be made at any time with written notification to ASTD. If the substitute participant is not an ASTD member and the original participant was, the difference between the member and nonmember rate will be billed.

If cancellation should be necessary, written or email notification to ASTD is required five (5) business days prior to the first day of the seminar. You may receive a full refund, minus a $100 administrative fee, up to and including the 5th business day before the seminar. If you find that you cannot attend, and it is less than five (5) business days before the start of the seminar, you may send a replacement, with written notice to ASTD. If you are unable to send a replacement, you forfeit your registration fee. All credits must be used within 1 year from the date of issuance.

Facilitators

Bruce Runnfeldt

Bruce Runnfeldt is the co-founder and President of InnerChange. Since 1987, he has worked with a wide variety of organizations providing creative solutions to talent management needs including recruiting and selection, onboarding, performance management, training and development, pipeline planning ,and career planning.

Prior to 1987, he served as corporate director of training and development for Hyatt Hotels, corporate manager of training and development for Helene Curtis Industries, and worked as a training consultant for Abbott Laboratories and Organizational Consultants.

In addition to this corporate experience, Bruce has served as a member of the adjunct graduate faculty in Management and Organizational Behavior at Benedictine University and the Lake Forest Graduate School of Management. He has also provided services for governmental and non-profit organizations including Easter Seals of Metropolitan Chicago, the Veterans Administration, the Department of Justice, the IRS, the Chicago Metropolitan Agency For Planning, and the National Opinion Research Center at the University of Chicago.

Bruce is a graduate of North Park College in Chicago and received his master's degree in administration and organizational behavior from George Williams College in Downers Grove, Illinois.

John Coné

John consults on issues of organizational learning, with emphasis on strategy, planning, and design. He works with business, government and non-profits to create great learning functions and learning organizations.  He was a founder of Motorola University, Vice President of HR and CLO for Sequent, Inc. and creator and VP of Dell Learning. John has served on the boards of public and private training companies, and as Chair of the Board of ASTD. In his 30 years in organizational learning, he and the organizations he has led have received numerous honors including ASTD’s Gordon Bliss Award.

Rita Bailey

As CEO and Founder of QVF Partners, Rita partners with organizations and individuals who want to transform ordinary work environments into high-performing, profitable cultures. She shares her expertise and resources to help create workplaces where enlightened leaders can leverage the strengths and diversity of their people as a competitive advantage.

During her 25 year career at Southwest Airlines, Rita served in several roles including customer service, sales, marketing, public relations, and HR. In her last position she was director of the Southwest Airlines University for People. She was responsible for the design, development, and implementation of leadership and personal development programs for over 32,000 employees. She also established a career development services team, responsible for helping employees develop a career path.

Rita has served on several advisory committees and boards and was a member of the ASTD Board of Directors, serving as chairwoman of the ASTD Board in 2005. She is often quoted in publications such as Harvard Business Review, Business Week, Corporate Meetings and Incentives, and The Wall Street Journal on topics of recruiting and training practices. Rita is the co-author of the new book, Destination Profit: Creating People-Profit Opportunities in Your Organization.

As an international speaker and consultant, she has presented to and worked with groups in Europe, Mexico, Brazil, Australia, and Japan on topics including organizational culture, people strategies, leadership, innovation, customer service, and branding.

When asked what business she is in, the answer is simply "the people business."

Tina Thompson

For over 15 years, Tina Thompson has served as a learning and development professional in various organizations in positions including director, manager, instructional designer, facilitator, and coach. During her corporate career, Tina served as a senior learning consultant and learning manager at AT&T and Lucent Technologies where she pioneered the use of facilitated distance learning, earning her Lucent's prestigious "Role Model" award. Tina was sought out by Applied Systems, an insurance software development company, to build a corporate university. Hired as the director of learning and development, she built a team of learning professionals and quickly gained the trust of senior management by identifying key learning solutions that linked to critical business goals

At Panduit Corp, Tina built a corporate university, bringing together learning solutions that provided development for employees on a global scale. Concentrating on Panduit's core business needs, the team provided learning solutions to meet the needs of Oracle end-users, new Ssupervisors, managers, emerging leaders, engineers, and salespeople.

An advocate of lifelong learning, Tina continues to learn and grow through networking with other professionals and organizations. She has served as VP of member networking for CISPI (Chicago Chapter of the International Society for Performance Improvement), and she is an active member of ASTD, CCASTD, SHRM, WorldWit, and the OD Network. She has a BA in education and a MA in adult education, and is a certified technical trainer (CTT).