Marc J. Rosenberg is an independent management consultant, speaker, educator, and leading figure in the world of training, organizational learning, e-learning, knowledge management, and performance improvement. His career includes 18 years in learning management positions at AT&T, and four years as the e-learning and knowledge management field leader for DiamondCluster International.
He was a pioneer in the development of electronic performance support systems (EPSS) and is the author of the best-selling book, E-Learning: Strategies for Delivering Knowledge in the Digital Age (McGraw-Hill). His new book is Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning and Performance (Pfeiffer). He has authored more than 40 articles and book chapters, and is a frequently quoted expert in major business and trade publications, including ASTD's T+D magazine.
He is a past president of the International Society for Performance Improvement (ISPI), a founding editorial board member of Performance Improvement Quarterly, co-editor of ISPI's Performance Technology: Success Stories, and a contributing author to the Handbook of Human Performance Technology (ISPI) and the ASTD E-Learning Handbook. He is a member of the ASTD E-Learning Brain Trust Advisory Board, and also serves on the Advisory Board for The eLearning Guild.
Mason Holloway has an extensive professional background, including 15 years in senior management and consultative positions working in business consulting, business operations, sales, and human performance improvement (HPI). He is a senior analyst, performance technologist, and experienced practitioner of the HPI processes. He has demonstrated skills and expertise in assisting companies in meeting and exceeding aggressive and competitive organizational goals and improving overall business results through HPI processes.
Holloway's clients have included The U.S. Navy, National Technical Information Service, L.L. Bean, Social Security Administration, Accelera Corporation, ServiceMaster, and Microsoft. Early in Mr. Holloway's career he focused his skills in the development of marketing and sales programs working with Cellular One (now Cingular). Holloway went on to found and develop a nationally recognized publishing company, serve as digital content delivery consultant to a major content provider, and work with a team developing a contextual learning management system for the United States Government, among other achievements. As a respected consultant in the areas of training delivery and performance, Holloway applies the combination of his extensive real world business experience and acumen with a deep understanding of the fundamental principals of performance in the service of accomplishing business goals.
Spanning the disciplines of performance, learning, and development, Holloway's work has included performance-based information taxonomies, performer-centric call center interface design, the development of a contextual learning engine, extensive front-end analysis, online content development and delivery, and performance-based curriculum development.
Most recently, working with partner Dennis Mankin, Holloway led the design and development team in the creation of Performance DNA, the most comprehensive and effective tool set for analyzing human performance. Performance DNA has been co-copyrighted by Platinum Performance Group and ASTD and is the only methodology taught in the prestigious HPI certificate program.
He graduated with from University of Maryland with B.A. in English and business and continued his graduate studies in management at James Madison University.