Elaine Biech, president of ebb associates inc, a strategic implementation, leadership development, and experiential learning consulting firm, has been in the field for thirty years helping organizations work through large-scale change. She has presented at dozens of national and international conferences and has been featured in publications such as The Wall Street Journal, Harvard Management Update, Investors Business Daily, and Fortune Magazine. She is the author and editor of over 50 books including the ASTD Hand Book for Workplace Learning Professionals, ASTD Leadership Handbook, 10 Steps to Successful Training, The Ultimate Trainer, Thriving Through Change, The Business of Consulting, 2nd ed., and Training for Dummies. A long time volunteer for ASTD, she has served on ASTD's National Board of Directors, was the recipient of the 1992 ASTD Torch Award, the 2004 ASTD Volunteer Staff Partnership Award, and the 2006 Gordon Bliss Memorial Award. Elaine was instrumental in compiling the CPLP study guides and has designed five ASTD Certificate Programs. In addition to her work with ASTD, she has served on the Independent Consultants Association's (ICA) Advisory Committee and on the Instructional Systems Association (ISA) board of directors.
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Ethan S. Sanders is president and CEO of Sundial Learning Systems. Before founding this company, Sanders was manager of instructional design for ASTD. Before joining ASTD, Ethan worked as an internal consultant in the publishing and banking industry, and was a training manager in the transportation industry. Ethan is a co-author of ASTD Models for Learning Technologies, ASTD Models for Workplace Learning and Performance, HPI Essentials, and the ASTD course "Human Performance Improvement in the Workplace." Ethan's articles have appeared in numerous professional publications throughout the world. Ethan also teaches several of ASTD's courses offered through public and corporate seminars. He holds a master's degree in applied behavior science from Johns Hopkins University.
Mason Holloway has an extensive professional background, including 15 years in senior management and consultative positions working in business consulting, business operations, sales, and human performance improvement (HPI). He is a senior analyst, performance technologist, and experienced practitioner of the HPI processes. He has demonstrated skills and expertise in assisting companies in meeting and exceeding aggressive and competitive organizational goals and improving overall business results through HPI processes.
Holloway's clients have included The U.S. Navy, National Technical Information Service, L.L. Bean, Social Security Administration, Accelera Corporation, ServiceMaster, and Microsoft. Early in Mr. Holloway's career he focused his skills in the development of marketing and sales programs working with Cellular One (now Cingular). Holloway went on to found and develop a nationally recognized publishing company, serve as digital content delivery consultant to a major content provider, and work with a team developing a contextual learning management system for the United States Government, among other achievements. As a respected consultant in the areas of training delivery and performance, Holloway applies the combination of his extensive real world business experience and acumen with a deep understanding of the fundamental principals of performance in the service of accomplishing business goals.
Spanning the disciplines of performance, learning, and development, Holloway's work has included performance-based information taxonomies, performer-centric call center interface design, the development of a contextual learning engine, extensive front-end analysis, online content development and delivery, and performance-based curriculum development.
Most recently, working with partner Dennis Mankin, Holloway led the design and development team in the creation of Performance DNA, the most comprehensive and effective tool set for analyzing human performance. Performance DNA has been co-copyrighted by Platinum Performance Group and ASTD and is the only methodology taught in the prestigious HPI certificate program.
He graduated with from University of Maryland with B.A. in English and business and continued his graduate studies in management at James Madison University.
Sardek P. Love is the President and Founder of Infinity Consulting and Training Solutions (ICTS), a management consulting and customer service training provider to an array of global customers. A dynamic speaker and international business consultant, he possesses over 18 years of professional experience in leadership development, training and development, association management, customer service, management information systems, and production and operations management.
Prior to launching ICTS, Sardek managed and led high performing teams at Booz Allen Hamilton, MetLife Insurance Company, and Anthem Blue Cross Blue Shield. As a highly sought after consultant, Sardek has delivered training programs, Keynote speeches, seminars, and consulting services to clients throughout the United States as well as the following 18 countries: China, Indonesia, Malaysia, Singapore, South Korea, Thailand, Australia, Jamaica, England, Scotland, Germany, Russia, Kuwait, United Arab Emirates, Saudi Arabia, Libya, Brazil, Angola and Nigeria.
Sardek has an extensive and highly decorated track record serving in volunteer leadership positions for a variety of associations. Most notably, he is a former President of two American Society for Training and Development (ASTD) chapters, and a two time member of the prestigious National Advisors for Chapters for ASTD. In 2003, he and his fellow advisors were awarded the prestigious ASTD Staff Partnership Award by Tony Bingham, ASTD’s CEO. As a highly regarded expert in business, training, consulting, and association management, his contributions continue to shape the development of leaders. He was appointed the 2010 Chair of the ASTD Leaders Conference Program Advisory Committee, and as a member of the highly regarded faculty for ASTD, he facilitates four ASTD Certificate programs that provide the foundation for developing leadership and new supervisor training programs.
Tom LaBonte is the managing director of Workplace Performance specializing in improving performance through an integrated process to learning and workplace actions for breakthrough results. As the director of consulting services at Ulysses Learning, Tom was responsible for implementing e-learning solutions and supporting client business results. He held the title of Human Resources Executive with Centura Bank and transformed HR into a strategic business partner. As the SVP of performance improvement and training at PNC Bank, Tom was responsible for developing a performance improvement process that supported 30,000 employees. He served as the retail training manager for Barnett Bank and implemented a corporate-wide sales and service management process.
Tom published Building a New Performance Vision in May 2001 through ASTD Press. He also published a chapter, "E-Learning and Performance," in The AMA Book of E-Learning published in 2002. He co-authored an article for the August 1999 edition of T+D entitled "Performance Consulting, One Process, One Team" and wrote a chapter for the book Moving From Training to Performance: A Practical Guidebook. Tom earned a doctorate in education. Tom is a frequent speaker at international conferences on performance improvement and e-learning. Tom served on the ASTD Global Board of Directors from 1998 to 2000 and currently serves as the Chair of the ASTD Global Nominating Committee.