Change Management Certificate

Become a facilitator of change in your organization.

Facilitating change is more critical now than ever as organizations are affected by economic conditions and are driven to improve efficiency, productivity, and service quality. This two-day program establishes a comprehensive change model that can be immediately applied to your current situations through application exercises, case studies, and interactive program modules.

To view the participant table of contents for this program click here.

ASTD's Continuing Education Units

Earn 1.4 CEUs upon successfully completing this program. Learn More

For additional information, or to learn if this program is right for you, contact our customer care department at 800.628.2783 or 703.683.8100.

Audience

This program is designed for learning professionals who are currently responsible for managing change efforts or those who want to be ready for this challenge in their current or future positions.

About this Program

Designed for ASTD by industry expert Elaine Biech of ebb associates, the Change Management Certificate Program contains application exercises, case studies, templates, and interactive program modules. Participants will learn a comprehensive, six-step change model that can be applied to their current situation.

By the end of the program, participants will be able to:

Implement a change process using the six step CHANGE model
Apply tools and techniques to support a change intervention
Describe and model the role of a facilitator of change
Assist clients to assess, design, and implement a change intervention
Establish sponsorship, ownership, and involvement in change efforts
Evaluate change results.

Day 1 Topics

Introduction to Change Management
Six Step CHANGE Model
Change Agent Characteristics
Data Collection
Organizational Readiness
Qualities of a Change Leader
Creating Visions for Change
Developing Communication Plans
Using Teams to Design an Implementation.

Day 2 Topics

Reactions to Change
Overcoming Resistance and Increasing Commitment
Establishing Metrics
Conducting a Risk Assessment
Implementation Tools
Importance of Short-Term Gains
Building Momentum
Evaluating the Effort
Making Change Stick.

The ASTD 2004 Competency Study: Mapping the Future identified facilitating organizational change as a critical area of expertise for the workplace learning and performance professional. The content of this program is based on the ASTD Competency Model.

ASTD Certificate Programs are learning events and a certificate is awarded to participants upon successful completion of the program. No test is given and participants are not certified. Certification is a testing event that confirms that skills, knowledge, or competencies have been acquired. Please click here for more information on the ASTD Certification Institute's credential, the Certified Professional in Learning and Performance™ (CPLP™).

Learning Objectives

After the workshop, participants will be able to:

Conduct diagnostic assessments and other forms of data gathering to define the change efforts needed.
Analyze data to provide feedback to help clients clarify outcomes, establish expectations, and identify realistic boundaries.
Understand change management theories, such as systems thinking and open systems theory, chaos and complexity theory, appreciative inquiry, action research, communication theory, and motivation theory.
Select an appropriate change model and design a strategic plan for change that minimizes the impact on people and maximizes buy-in.
Create implementation designs that involve and inspire formal and informal leaders.
Develop communication plans that raise awareness, build commitment, and ensure understanding.
Manage consequences that may occur, such as conflict, resistance, negativity, and complacency.

Registration
Attendance Policy
Transfer Policy
Cancellation Policy

Member Price: $1,095
List Price: $1,395

By Mail: Registration Form

By Phone: Phone: 1.800.628.2783 or +1.703.683.8100

Participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and 1.4 CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.

Participants may transfer their registration to another seminar free of charge. The transfer request must be received in writing five (5) business days prior to the first day of the seminar for which you were originally scheduled. A $50 transfer charge will be applied to all transfers received less than five (5) days prior to the first day of the session. Participant substitutions may be made at any time with written notification to ASTD. If the substitute participant is not an ASTD member and the original participant was, the difference between the member and nonmember rate will be billed.

If cancellation should be necessary, written or email notification to ASTD is required five (5) business days prior to the first day of the seminar. You may receive a full refund, minus a $100 administrative fee, up to and including the 5th business day before the seminar. If you find that you cannot attend, and it is less than five (5) business days before the start of the seminar, you may send a replacement, with written notice to ASTD. If you are unable to send a replacement, you forfeit your registration fee. All credits must be used within 1 year from the date of issuance.

On-Site Offerings

ASTD can make arrangements for this program to be offered on-site at your organization. Your attendees participate in the same learning experience offered at our public workshops, but have the convenience of being at your site and the benefit of covering the material with company peers.

Interested in bringing this program on-site to your organization? Please contact Amanda Miller at amiller@astd.org or 703.683.9215, or request information through our online form.

Facilitators

Jonathan Halls

Jonathan Halls has a hybrid professional background that spans corporate learning and professional media. In fact, he's been working in and teaching media for the past twenty years. Formerly, he headed up the BBC's prestigious television, radio ops, and new media training department in London. He now teaches at George Washington University and operates a leadership and communication training company in Washington, D.C. Jonathan has bachelor's and master's degrees in adult learning. He has worked as a media executive, journalist, communications manager, and talk show host. He has taught multimedia to thousands of people around the world including in television, radio, newspaper, healthcare, and retail companies, as well as the federal government. His strength is drawing on both a rigorous academic background in adult learning and professional media expertise, forged at some of the world's leading media companies.

Mitch Kotula

Since 1982, Mitch has held a wide variety of change management leadership positions and is known as an innovator and as an expert in change implementation and transition. He is a practical consultant who can translate theories and concepts into effective solutions that work in real life situations. He is currently operating a private consulting practice, working also as a certificate program facilitator for ASTD.

While at Accenture from 1995 through 1999, Mitch had worldwide responsibility for the development and delivery of training and competency development for the change management practice area. As such, he worked with internal development teams and a wide variety of thought-leaders, academic institutions and practitioner organizations to provide state-of-the-art training solutions for a global practice.

Before joining Accenture, Mitch co-developed and managed KPMG Peat Marwick's change management practice while maintaining an active consulting practice with clients. Prior to his KPMG experience, Mitch was a senior consultant with ODR in Atlanta, Georgia, where he worked with Daryl Conner in writing the book, Managing at the Speed of Change. Recently, Mitch was a key contributor working with Peter Robertson on the book, Always Change a Winning Team.

Upcoming Programs

Alexandria, VA
Mar 25-26, 2013	Enroll now
Dallas, TX
May 17-18, 2013	Enroll now
Chicago, IL
Jul 22-23, 2013	Enroll now
Honolulu, HI
Sep 10-11, 2013	Enroll now
Orlando, FL
Sep 26-27, 2013	Enroll now
Alexandria, VA
Nov 04-05, 2013	Enroll now
New York, NY
Dec 03-04, 2013	Enroll now