October 24, 2012 - by Stephanie Leese Emrich
Service and communication expert Stephanie Leese Emrich of www.ServiceSpeaks.net reveals the mysteries of five-star hotel service standards, bringing them into the everyday workplace. As educators and trainers, we need our messages heard. How else can we convey compan... More »
October 11, 2012 - by Ellen Weber
In this webcast, Ellen Weber shares a brain based approach to transform monotonous meetings into profitable gatherings. Join this interactive webcast to put an end to deadbeat business sessions restricted by boring, out-of-touch agendas. More »
1
2