T+D: Trends That are Changing the Training and Development Profession

Pat Galagan

Thanks in part to technology, and also to the global economy, the practice of training and development has changed more in the past 20 years than in the past 200. This webcast will examine trends in mobile technology and social media, shifts in the practice of learning ... More »

Test Development

Melissa Fein

Approaching test development is somewhat analogous to building a house. Inadequate effort in pre-construction planning can result in a product that does not serve the intended purpose, exceeds budgetary constraints, and is irrelevant to the targeted population. This ses... More »

Ultimate Service POV: What Role Does Service Play in Workplace Learning?

Stephanie Leese Emrich

Service and communication expert Stephanie Leese Emrich of www.ServiceSpeaks.net reveals the mysteries of five-star hotel service standards, bringing them into the everyday workplace. As educators and trainers, we need our messages heard. How else can we convey compan... More »

Culture as a Competitive Advantage

Dan Pontefract

TELUS is at the forefront of using social tools for learning. During this webcast find out how engagement, exploration, and explanation come together. Learn from 2012 BEST Award winner TELUS and Dan Pontefract, who are featured in an at C-Level interview in this month&r... More »

Twitter for Trainers

Kella Price

This session will show participants how to get started with Twitter and immediately begin using it to enhance training sessions, spread brand awareness, and stay on top of trending information. The intended audience is someone who wants to learn more about Twitter and h... More »