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Conducting Difficult Conversations (Professional Plus Members Only)

Premium Content
Stuart Friedman

When people anticipate a dialogue with a perceived negative outcome it causes them to feel anxiety or experience a negative emotional response. This type of dialogue is called a difficult conversation and it occurs whenever one person is in the position to provide feedb... More »

Building a Sustainable ROI Process During Changing Times

Performance Development: Using the Logic Model for Improved Training and Development Results

Jon Desenberg

This logic model is a flexible planning tool to drive enhanced performance reviews, learning networks, and more reliable and meaningful outcome indicators for both corporate and government training professionals.  Find out about our best practices in leading indi... More »

Performance Management in Our Modern Virtual Work Environment

Tony John

Descriptions of telecommuting and working virtually are often rosy, incomplete snapshots that do not give managers and employees a realistic preview. As budgets and strategic initatives drive our teams to become more geographically dispersed, many questions arise: How ... More »