So you have a new sales rep starting in your organization—how do you ramp them up? Do you have an effective plan in place, or are you struggling to create an effective sales onboarding process? This is the challenge RSA’s sales training team faced with enabling its Inside Sales team. This session will highlight the overall approach they took in gaining executive commitment, and will show how they built a world-class curriculum with limited resources.


RSA went from minimal training to full onboarding programs for three different Inside Sales roles. The result is the fastest ramp-up time for reps that RSA has ever seen. Kristen Gleason & David O’Connell talk about the key approaches that led to the success of this effort, including: incorporating an “it takes a village” methodology, making their internal customers a success, and building trust with their constituents.

For more on this topic, see Kristen's recent blog post