Easter Seals has been recognized as a best-in-class example of collaborating with government agencies and for creating effective forums for online dialogues. Federal agencies are often faced with a deluge of information from the public, and are often challenged by how best to organize, capture, coordinate, and follow up on those interactions. This gap in capabilities can effectively be addressed by the training and development community. This webcast will focus on how training and development professionals can educate their agencies on effective large-scale online participation.