With the billions spent on leadership development, why are leaders still lacking the skills they need to actually lead? One reason is that organizations have gone too far in addressing competencies and have forgotten that leaders need a foundation of basic skills to build competencies. In this webcast, the presenters will apply their decades of experience in leadership development to examine how to refocus on Interaction Essentials—the “secret sauce”—that is the key to better leaders. In fact, because Interaction Essentials are part of all leader competencies, initial training on the Essentials means that training initiatives focusing on competencies will have a greater payoff.