Creating Effective Telework Programs in the Federal Workplace

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Authored By

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  Katie McGrath

  Kate McGrath is an HR Consultant with the U.S. Office of Personnel Management (OPM). As a performance management consultant, Kate has worked on and led a variety of projects including reviewing and consulting on SES, SL/ST, and Non-SES performance plans, delivering performance management training at the Eastern Management Development Center, facilitating focus groups, developing standard assessments, leading the development and training on critical leadership competencies, and facilitating position classification. Kate assisted in the R&D effort to identify and develop telework services, and managed the pilot project to implement and test the telework services. Kate holds a MS in Industrial/Organizational Psychology and a BS in Psychology from Missouri State University.

• Ryan Hendricks

  Ryan Hendricks is an HR Consultant with the U.S. Office of Personnel Management (OPM). During his tenure with OPM, Ryan has performed job analyses and assisted Federal Agencies with their staffing needs, reviewed Senior Executive performance plans against OPM requirements, assisted in developing and implementing trainings on telework, and conducted analyses to determine telework eligibility for Federal job positions. In addition, Ryan has written and published articles detailing his personal experiences with telework and providing tips for successfully implementing telework for work groups. His latest project includes developing a Telework Satisfaction Survey to assess Federal employees on several telework related dimensions. Ryan holds a MS in Industrial/Organizational Psychology from George Mason University and a BA in Psychology from The Pennsylvania State University.