Introducing the World-Class Sales Competency Model

Friday, June 12, 2009 - by Eric M. Kerkhoff, Brian Lambert

When you think about it, selling impacts everything. And being good at selling isn't easy! Come learn about the new World-Class Sales Competency Model—the culmination of an objective, research-based approach to defining what exemplary sales professionals need to know and do to be successful in complex selling. In this highly informative and fast-paced webcast, the authors of ASTD's newest profession-wide competency model will provide an overview of the tools, best practices, and approaches to world-class sales excellence as well as an overview of the competency model, the research methodology that created the model (from input of literally thousands of people), and a recommended approach to sales team excellence through learning.

Communities of Practice:   Sales Enablement

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Authored By

  • Eric M. Kerkhoff
    Eric M. Kerkhoff is account manager for Hewlett-Packard Company where he is responsible for helping his clients leverage information technology to reduce costs, mitigate risks, and successfully respond to market conditions.
  • Brian Lambert
    Brian Lambert
    Officially recognized by Sales & Marketing Management Magazine as one of the most influential people in professional selling, Brian Lambert is your guide to the 10 Steps to Successful Sales (ASTD, 2009). This book gives you the benefit of his extensive doctoral research, experience training thousands of salespeople internationally, and interviews with hundreds of sales professionals and managers.

    With more than 15 years of work in sales, sales management, and sales training, Lambert is an internationally recognized expert on transforming sales team systems, processes, and people through learning. He has personally trained more than 15,000 salespeople and sales managers from across the globe, and he has also written two other books on professional selling, including World-Class Selling: New Sales Competencies (ASTD, 2009) with Tim Ohai and Eric Kerkhoff.

    Currently Lambert is the director of sales training drivers for ASTD and leads the sales professionwide global competency modeling effort and research agenda to define what world-class sales people and sales managers need to know and do to be successful. He holds an MS in human resource and information resource management from Central Michigan and a PhD in management from Capella University.