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Global Best Practices in Building Service Cultures

Ron Kaufman

Organizations with a powerful service reputation and a superior service culture attract and retain the best talent, achieve market leadership, and enjoy sustainable success. Ron Kaufman will show you why some organizations succeed beautifully, while others fail miserabl... More »

Connecting Learning to the Bottom Line and Showing Impact

Martha Soehren

In this webinar, Martha Soehren, the chief talent development officer at Comcast, will present a compelling case for using a governance structure to help drive the learning agenda and learning strategy with a keen focus on aligning learning outcomes to business metrics.... More »

Cloud as Coach: How Cloud Technology Can Reverse the Widening Talent Gap

Alan Dowzall

Buying behaviors have changed; more information is available, budgets are tighter, and a consensus-based decision making process is now the norm. Yet even in this challenging environment, high performers continue to excel, while core performers struggle to meet expectat... More »

Leading Change Courageously

Premium Content
Walter McFarland

This webcast uses data from interviews with 60 executives in 14 Fortune Global organizations to highlight eight actions that matter in leading successful organizational change. The presentation suggests that a key leadership action involves integrating learning into cha... More »

Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results

Judy Umlas

Effective leaders must find ways to enhance people’s level of engagement, commitment, and support, especially in the difficult periods all organizations experience at one time or another. Engaged employees work with passion and feel connected and loyal to their or... More »