July 01, 2012
An 8-year-old’s toolbox proves that managing conflict is not as sophisticated as you might think.
COO David Abney’s 40-year career with UPS has taught him that “nothing is more important than investing in and developing our people.”
Whether it’s through vertical development or lateral rotations, UPS is personalizing content for its leadership and talent development programs.
While many think that innovation is problem solving, it is more than finding a solution to a challenge or issue. It is not stopping at the first solution, but rather listening to all solutions and ideas before choosing the best one.
Being able to ascertain the quality of a learning module helps to ensure the highest return-on-investment and perpetuates a positive perception of the value of online learning.
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