When losses mount and a revised business plan is called for, smart companies turn to their training departments to help develop and roll out the new agenda. India’s ICICI Lombard General Insurance Company Ltd. offers an illuminating perspective of this dynamic. More »

Global Human Resources Development , Senior Leaders & Executives , Sales Enablement , Human Capital , Workforce Development

Asia Pacific , Global Workforce Development , Business Impact , Training and Development - General , Change Management , Management Development , Managing the Learning Function , Leadership Development , Selling Skills , Managing Organizational Knowledge

In its quest to become the most recommended company in the markets it serves, TELUS puts its focus on customer experience and employee engagement. More »

Senior Leaders & Executives , Human Capital , Learning & Development , Learning Technologies , Global Human Resources Development

Engagement , Business Impact , Managing Organizational Knowledge , Leadership Development , Integrated Talent Management , Social Learning , E-Learning

Yum! Brands used a learning technology platform to roll out a worldwide program that would build the capability of the company’s 1.4 million team members. More »

Senior Leaders & Executives , Learning Technologies , Global Human Resources Development

Global Workforce Development , Integrated Talent Management , Simulations and Serious Games , E-Learning , Managing Organizational Knowledge

July: There's plenty of buzz surrounding the "new normal." What does more with less mean for how companies hold their organizations together? More »

Global Human Resources Development , Human Capital

Advanced Level Content , Business Impact , Engagement , Human Performance Improvement , Integrated Talent Management , Managing Organizational Knowledge , Trends

October: A small learning unit within a large corporation gets big results by attending to details. More »

Global Human Resources Development

E-Learning , Management Development , Managing Organizational Knowledge , Managing the Learning Function