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Contact Us

Customer Care Center

1640 King Street, Box 1443 Alexandria, VA 22313-1443, USA

    1.800.628.2783 or 1.703.683.8100
Fax:         1.703.683.1523  
(Monday–Friday, 8:00 a.m.–6:00 p.m. EST)

To view the ASTD knowledge base and to request support visit our customer care portal.

Job Bank Customer Service

Phone: 1.888.491.8833 Ext. 1032 (extension required)
(Monday – Friday, 8:30 a.m. – 5:30 p.m. EST)

Job Seekers: Visit our job seeker FAQ section!
Employers: Visit our employer FAQ section!

Share Your Feedback

Our goal is to provide excellent customer service. Please share your experience with CEO Tony Bingham at

Sponsorships, Advertising, and Exhibiting

Ben Ledyard, Senior Vice President Sales
Territory: South & West
Phone: 410.584.1986

Katy Lewis
Account Executive
Territory: South & West
Phone: 410.584.1974

Mark Stout
Senior Account Executive
Territory: Northeast & Midwest
Phone: 410.584.1949

Todd Eckman
Account Executive
Territory: Canada and U.S. Midwest and Northeast
Phone: 410.584.1976