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Sales Enablement Publications

The Art of Modern Sales Management

Sales management has changed dramatically in the past decade. In a connected and evolving world it is hard to offer a definitive guide, but this book strives to sketch out a blueprint for managing performance in a changing sales landscape.

Leveraging Mobile Learning for Sales Enablement

When sales professionals are sitting in a classroom or even in front of a computer completing tutorials, they are not selling. Mobile learning is the ideal solution for an already on-the-go sales force.

The State of Sales Training, 2012

The State of Sales Training, 2012 is an analytical study that provides insight into sales training efforts within various organizations. By looking at various components of sales training, such as performance, efforts, and expenditures, this report offers members of the sales training community valuable data that will allow them to tailor their programs to help staff reach their full potential.

Measuring the Success of Sales Training: A Step-by-Step Guide for Measuring Impact and Calculating ROI

From renowned ROI experts Jack and Patricia Phillips, this latest collection outlines how to measure the return-on-investment (ROI) of sales training programs and provides real-life case studies that demonstrate how to apply the principles of the ROI Methodology when evaluating these programs.

Premeditated Selling: Tools for Developing the Right Strategy for Every Opportunity

With a five-step process and case studies to demonstrate what works in sales, Premeditated Selling: Developing the Right Strategy for Every Opportunity shows you how to develop and tailor winning strategies for your most important prospects.

The Ultimate Guide to Sales Training: Potent Tactics to Accelerate Sales Performance

The Ultimate Guide to Sales Training is the go-to reference for sales managers, sales trainers, sales coaches, and sales consultants who want to increase a sales force's productivity by using these proven techniques: Building Mental Flexibility Anchoring Concepts for Easy Recall Encouraging Behavioral Change

Sales Chaos: Developing Agility Selling Skills that Deliver Value Customers Expect

It doesn't matter if you are new to sales or a seasoned professional; Sales Chaos provides the key information any seller should know to turn the scientific theory of Agility Selling into more relevant sales conversations and bottom-line sales results.

Accelerating Revenue Through Learning

ASTDs Accelerating Revenue Through Learning: Developing Sales Teams that Win report complements the ASTD State of Sales Training report and is a must have reference for all sales driven people and organizations.

Lead with Your Customer: Transform Culture and Brand into World-Class Excellence

Provides a step-by-step model for aligning your organizations brand and culture with your customer service practices to drive meaningful business results.

10 Steps to Successful Customer Service

10 Steps to Successful Customer Service is an essential key practice check up designed to help both front line customer service professionals and their managers maintain focus on creating satisfied, loyal customers.

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