Learning and Development Publications

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Creating an Internal Certificate Program

Learn to create an internal certificate program that strategically develops talent and addresses skill gaps, while aligning with organizational goals.   

Demystifying Measurement & Evaluation

Proving that your training programs are effective is necessary for justifying costs, making improvements, and establishing and maintaining adequate budgets. “Demystifying Measurement and Evaluation” will show you how to determine business-driven objectives, devise practical ways to collect data, plan for measurement and evaluation, analyze data quickly, and accurately present data—in a way that is practical and accessible. 

Ensuring Learning Transfer

Learning transfer occurs only when instructional analysis, design, and delivery, follow-through and evaluation all work together to support it. This Infoline will show you how to use a six discipline model to ensure that the training actually teaches the skills  learners need, learners are given opportunities to practice what they’ve learned, managers are engaged, and rewards, consequences, and systems all support new behaviors.

Powerful Storytelling Techniques

Learn how to use your personal and professional stories to energize your presentations and make your training stick. This Infoline will show you  powerful  techniques for using stories to alter perspectives without alienating the audience, deliver difficult feedback or sensitive messages, inspire learner confidence around challenging subject matter, make your training extra-sticky, and more.  

Designing for Informal Learning

You know that most workers learn how to do their jobs through informal methods. But how can you capture those learning opportunities in order to better integrate and support informal learning in your organization? This Infoline will provide a framework and instructions for doing so.

Facilitating in the Global Virtual Classroom

Globalization continues to affect organizations around the world,but only some companies have implemented successful global learninginitiatives. This Infoline will explain how to bestfacilitate in the global virtual classroom.

Blended Learning

Blended Learning discusses the benefits of using a blendedlearning approach when designing a new curriculum or trainingprogram. This Infoline provides guidance on planning yourblend, especially from an instructional design perspective.

Purchasing Custom E-Learning Solutions

This Infoline is an excellent how-to guide to help youobtain a quality e-learning course. It outlines all the necessarysteps in getting such a course developed, as well as how tomaintain and update it in the future.

The Infoline Dictionary of Basic Trainer Terms, Revised and Updated

This Infoline is a comprehensive dictionary of need-to-knowtrainers terms, including those that have sprung up with newtechnologies such as Web 2.0 and the advent of social learning.Dont let the terminology of your field get ahead of you staycurrent and up-to-date with the The Infoline Dictionary of BasicTrainer Terms, Revised and Updated!

Middle Management Acumen

This Infoline focuses on the unique job of a middle manager,addressing the importance of the position and the challenges of it.It outlines the five capabilities every middle manager needs tosucceed.