Learning and Development Publications

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Accelerating Revenue Through Learning

ASTDs Accelerating Revenue Through Learning: Developing SalesTeams that Win report complements the ASTD State of SalesTraining report and is a must have reference for all salesdriven people and organizations.

10 Steps to Successful Customer Service

10 Steps to Successful Customer Service is an essentialkey practice check up designed to help both front line customerservice professionals and their managers maintain focus on creatingsatisfied, loyal customers.

Sales Training That Drives Revenue

Training salespeople provides a unique challenge to traditionaltrainers. This Infoline helps you create...