Learning and Development Publications

Filtered By: X (remove/delete) Career Development

Middle Management Acumen

This Infoline focuses on the unique job of a middle manager,addressing the importance of the position and the challenges of it.It outlines the five capabilities every middle manager needs tosucceed.

10 Steps to Successful Time Management

Although it includes time management techniques, the real goal ofthis book is to help you decide what is most important to youpersonally and professionally, so you can use your time wisely andproductively.

Competency-Based Training Basics

This guidebook teaches workplace professionals how to usecompetency-based training to build and enhances each employeesunique abilities in keeping with previously established profiles ofsuccess.

Writing for Readability

This Infoline will tackle the readability issue moreappropriately by discussing guidelines for mastering clear andconcise sentences in your workplace writing.

Enhance Your Training Brand

In this Infoline, you will learn the basic concepts ofbranding.

Energize Your Training: Creative Techniques to Engage Your Learners

This book provides hundreds of quick ideas that will getparticipants engaged and primed for learning from uncoveringlearner needs to creating stimulating environments to managing timeand groups to using powerful learning aids and more.

Lead with Your Customer: Transform Culture and Brand into World-Class Excellence

Provides a step-by-step model for aligning your organizations brandand culture with your customer service practices to drivemeaningful business results.

Riding the Tiger: Leading Through Learning in Turbulent Times

Riding the Tiger gives readers a leading through learningstrategy to help resolve issues and stabilize a company inuncertain times.

Managing Across Generations

This Infoline provides insights to managers who are facingthe challenge of developing, guiding, and motivating employees fromdifferent generations.

The High-Impact Middle Manager: Powerful Strategies to Thrive in the Middle

Middle managers have more direct impact on results than any otherlayer of an organization. This book shows you how to become ahigh-impact middle managerone who can transform high pressure intohigh impact business results.