Learning and Development Publications

Middle Management Acumen

This Infoline focuses on the unique job of a middle manager, addressing the importance of the position and the challenges of it. It outlines the five capabilities every middle manager needs to succeed.

The High-Impact Middle Manager: Powerful Strategies to Thrive in the Middle

Middle managers have more direct impact on results than any other layer of an organization. This book shows you how to become a high-impact middle managerone who can transform high pressure into high impact business results.

High-Impact Middle Management: Solutions for Today’s Busy Public Sector Managers

Middle managers in the public sector have more direct impact on results than any other layer of an organization. This book shows you how to become a high-impact middle managerone who can transform high pressure into high impact business results.

Storytelling

This issue explains how leaders can develop and use the art of storytelling to establish rapport, to [PDF download]

Storytelling

This issue explains how leaders can develop and use the art of storytelling to establish rapport, to...

Supervisory Training

This Infoline offers a five-step method for developing a supervisory training program. It defines...