This program demonstrates the behaviors and processes for effective internal consulting, including the actions to take to achieve desired outcomes, establishing goals and managing expectations, guiding clients through the process, building credibility to influence decision-making, and overcoming obstacles and resistance. More »
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Mar 21-22, 2013
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Alexandria, VA
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Apr 08-May 13, 2013
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Online Program
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May 17-18, 2013
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Dallas, TX
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Jul 11-12, 2013
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San Diego, CA
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Jul 22-Aug 26, 2013
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Online Program
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Aug 19-20, 2013
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Boston (Burlington), MA
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Sep 12-13, 2013
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Alexandria, VA
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Oct 02-03, 2013
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Toronto, Ontario
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Nov 04-Dec 16, 2013
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Online Program
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Nov 07-08, 2013
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Alexandria, VA
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Dec 05-06, 2013
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New York, NY
This program provides tools and processes for building new supervisor training programs that facilitates development and addresses the unique realities new supervisors face. More »
Subject-matter experts (SMEs) often have little or no experiencedesigning and delivering effective learning opportunities. They mayfind it intimidating and fraught with challenges, yet we frequentlyrely on them to share their knowledge. This workshop will exploremethods to uncover your SMEs issues and concerns and learntechniques to help themexcel. Discover the critical role you playin making sure learning happens for your target audiences. More »
This interactive online workshop will give you the tools,processes, and knowledge to specify the correct job aid to achievethe desired outcomes for the job, determine the appropriate formatand structure of the job aid, plan and design it, validate and testit, and measure the overall impact of the job aid on achievingorganizational goals More »
This program is a high-level introduction of the Human Performance Improvement (HPI) process and principles. More »