Middle managers in the public sector have more direct impact on results than any other layer of an organization. This book shows you how to become a high-impact middle managerone who can transform high pressure into high impact business results.
A complete, customizable program for preparing training professionals, occasional trainers, and subject matter experts from the foremost practitioner, author, and expert in the industryElaine Biech.
The definitive guide for learning professionals from the most trusted authority in the industry.