Spring 2012 Cover  The Public Manager

Government Publications

Telling Ain't Training, 2nd Edition

Chockfull of myth-busting research and ready-to-use tools, and delivered in a lighthearted and entertaining style, the updated, expanded, and enhanced second edition of Telling Aint Training sets new standards for the training industry.

Competency-Based Training Basics

This guidebook teaches workplace professionals how to use competency-based training to build and enhances each employees unique abilities in keeping with previously established profiles of success.

High-Impact Middle Management: Solutions for Today’s Busy Public Sector Managers

Middle managers in the public sector have more direct impact on results than any other layer of an organization. This book shows you how to become a high-impact middle managerone who can transform high pressure into high impact business results.

Training for Multiple Cultures

This Infoline teaches you how to successfully adapt your training to other cultures.

Develop Valid Assessments

This Infoline shows you how to develop valid and meaningful learning assessments.

ASTD Handbook for Workplace Learning Professionals

The definitive guide for learning professionals from the most trusted authority in the industry.

Basic Trainer Competencies

All effective trainers have certain skills and qualities in common. The core competencies of good trainers are...

Effective Listening

Listening may be one of the most under-rated skills in the world of business. Most people assume they...

Beyond Telling Ain't Training Fieldbook

An essential companion guide for implementing the powerful principles of Telling Ain't Training.

Understanding Core Competencies

Explore the concept of core competencies and why organizations achieve success in a highly competitive...