Career Development: Publications

Competency-Based Training Basics

This guidebook teaches workplace professionals how to use competency-based training to build and enhances each employees unique abilities in keeping with previously established profiles of success.

The New Social Learning

Social media enables people to learn from one another in extraordinarily creative ways. Learn why it is the ideal solution to some of the most pressing educational challenges organizations face today.

High-Impact Middle Management: Solutions for Today’s Busy Public Sector Managers

Middle managers in the public sector have more direct impact on results than any other layer of an organization. This book shows you how to become a high-impact middle managerone who can transform high pressure into high impact business results.

Develop Valid Assessments

This Infoline shows you how to develop valid and meaningful learning assessments.

Hiring Competency Worksheet (An Infoline Job Aid)

Use this job aid to prepare to interview potential job candidates. [PDF Download]

Coaching Basics

Hone your coaching skills with techniques to successfully integrate coaching into your daily practice as a training professional.

Basic Trainer Competencies

All effective trainers have certain skills and qualities in common. The core competencies of good trainers are...

Effective Listening

Listening may be one of the most under-rated skills in the world of business. Most people assume they...

Interview Skills for Managers

This issue explores the art and science of interviewing[PDF download]

Interview Skills for Managers

This issue explores the art and science of interviewing... 15% offspecial Career Week pricing!