Career Development: Publications

Middle Management Acumen

This Infoline focuses on the unique job of a middle manager, addressing the importance of the position and the challenges of it. It outlines the five capabilities every middle manager needs to succeed.

Managing Across Generations

This Infoline provides insights to managers who are facing the challenge of developing, guiding, and motivating employees from different generations.

The High-Impact Middle Manager: Powerful Strategies to Thrive in the Middle

Middle managers have more direct impact on results than any other layer of an organization. This book shows you how to become a high-impact middle managerone who can transform high pressure into high impact business results.

High-Impact Middle Management: Solutions for Today’s Busy Public Sector Managers

Middle managers in the public sector have more direct impact on results than any other layer of an organization. This book shows you how to become a high-impact middle managerone who can transform high pressure into high impact business results.

Hiring Competency Worksheet (An Infoline Job Aid)

Use this job aid to prepare to interview potential job candidates. [PDF Download]

Manager Skills Training

Hone the basic management skills of your up-and-coming leaders before they are placed in high-pressure management positions.

Developing Great Managers: 20 “Power Hour” Conversations that Build Skills Fast

Develop high-profile managers who are hungry for learning and management excellence even when seriously short on time.

10 Steps To Be A Successful Manager

Become an exceptional manager; learn to motivate employees, communicate expectations effectively, and build great work teams.

Be a Better Manager

Managers are crucial to the success of organizations because they make executive-level strategies...

How To Resolve Conflict

This Infoline will show you how to apply sound principles of conflict resolution to most situations.