ASTD CI will not provide individuals with one-on-one feedback, but it does provide four sub-scores and a total score. Providing individuals with additional, specific feedback can result in program integrity and fairness questions. Providing only high-level feedback is not unique to ASTD CI; other well respected and reputable programs in the certification testing space, like CompTIA CTT+, also do this.
Professionals working in a field where feedback is fundamental understandably expect more than high level feedback. ASTD CI is committed to actively exploring ways to address this issue within the boundaries of acceptable testing practices and standards.
Candidates are strongly encouraged to thoroughly review the scoring rubric information in the Candidate Bulletin specific to their AOE to determine where they may have missed points.