ASTD BEST Awards
The 2011 ASTD BEST Awards were presented October 6, 2011, at a ceremony in Washington, D.C. Thirty-two organizations received BEST Awards.
The 2011 BEST winners are:
1. Shell Oil Company - Jiffy Lube International
2. Grant Thornton LLP
3. U.S. Navy, Naval Education Training Command
4. United Overseas Bank Limited
5. CaridianBCT
6. BJC Healthcare
7. Cbeyond, Inc.
8. Summit Credit Union
9. Reliance Industries Limited, Refinery Division, Jamnagar
10. Steelcase Inc.
11. Wipro Technologies
12. University Health System
13. Cerner Corporation
14. APi Group Inc.
15. Union Bank
16. Equity Residential
17. BMO Financial Group
18. AlliedBarton Security Services
19. BB&T
20. TELUS Corporation, Vancouver
21. Prescription Solutions by OPTUMRx/UnitedHealth Group
22. Reliance Industries, Ltd, Group Manufacturing Services
23. Blue Cross and Blue Shield of North Carolina
24. The Hong Kong and China Gas Company Limited
25. Reliant Medical Group, a member of Atrius Health (formerly Fallon Clinic)
26. Indiana University Health
27. InterContinental Hotels Group
28. ESL Federal Credit Union
29. ICICI Lombard General Insurance Company Limited
30. Morrison Management Specialists
31. Garanti Bank
32. Suzlon Energy
Awards for Excellence in Workplace Learning and Performance
Congratulations to the 2011 winners listed below. The awards ceremony was held May 7, 2012 during the ASTD International Conference & Expo in Denver.
Read more about the winners in the ASTD Awards Ceremony Booklet. Appropriate page numbers are referenced for each award winner below.
Advancing Workplace Learning & Performance Awards
- Champion of Workplace Learning and Performance: Doug Conant – See page 5.
- Distinguished Contribution to Workplace Learning and Performance: William J. Rothwell – See page 6.
- Lifetime Achievement in Workplace Learning and Performance: David Campbell – See page 7.
- Dissertation Award: Tomika Wilson Greer – See page 3.
Advancing ASTD Awards
- Volunteer-Staff Partnership Award
- ASTD TechKnowledge 2011 Program Advisory Committee – See page 2.
2012 ASTD Certification Institute CPLP Fellow
- Elaine Biech - See page 4.
- Katherine Holt - See page 4.
Excellence in Practice
Forty-nine organizations and their partners were recognized with awards and citations for their learning and performance practices and solutions that get results. The winners are from 11 countries: Canada, China, India, Ireland, Israel, The Netherlands, Taiwan, Turkey, United Arab Emirates, United States, and Vietnam.
Practices are recognized in these ten categories: career development, diversity & inclusion, integrated talent management, learning technologies, managing change, organizational learning, performance improvement, technical training, training management, and workplace learning and development.
______________________________________________________________________
Awards are presented to proven practices that have delivered measurable results for their organizations. Summary information is provided in the ASTD Awards booklet found above. Appropriate page numbers are referenced for each award winner below.
Abbott: Abbott Management Fundamentals, Abbott Park, Illinois
Category: Workplace Learning & Development
Summary - See page 8.
Asurion: Flight, Nashville, Tennessee
Category: Career Development
Summary - See page 8.
Ball Metal Beverage Packaging Division: Manufacturing Safety Engagement System-Meeting Production Goals Safely by Aligning People, Work Environment, and Continuous Improvement, Williamsburg, Virginia
Partner: Training Modernization Group, Inc., Spotsylvania, Virginia
Category: Performance Improvement
Summary - See page 8.
Booz Allen Hamilton: Multi-Faceted Mentoring Program, McLean, Virginia
Category: Career Development
Summary - See page 9.
China Post Group: China Post Online Training College, Beijing, China
Partner: Shijiazhuang Sunnysky Software Technology Co. Ltd., Shijiazhuang, China
Category: Learning Technologies
Summary - See page 9.
College of American Pathologists: Ultrasound-Guided Fine-Needle Aspiration Advanced Practical Pathology Program, Northfield, Illinois
Partner: McKinley Medical Enterprises, Inc.
Category: Organizational Learning
Summary - See page 9.
Farmers Insurance: Customer Centric Phone Sales, Grand Rapids, Michigan
Category: Performance Improvement
Summary - See page 10.
Hewlett-Packard Company: The Business Acumen Global Business Challenge, Palo Alto, California
Partner: BTS USA, Inc, San Francisco, California
Category: Organizational Learning
Summary - See page 10.
Hewlett-Packard Company: HP Evaluation Framework, Palo Alto, California
Partner: Productivity Dynamics
Category: Training Management
Summary - See page 10.
MetLife: Sales Coaching Excellence Program, Irvine, California
Partner: The Next Level Sales Consulting
Category: Workplace Learning & Development
Summary - See page 11.
Naval Education and Training Command's Surface Warfare Officers School: Basic Engineering Common Core Course Remediation Practice, Newport, Rhode Island
Category: Performance Improvement
Summary - See page 11.
Naval Education and Training Command's Center for Information Dominance: Virtual Desktop Environment Support to Training, Pensacola, Florida
Category: Performance Improvement
Summary - See page 11.
Naval Education and Training Command's Surface Warfare Officers School (SWOS): Surface Warfare Simulation Training Assessment Process, Newport, Rhode Island
Partner: Naval Air Warfare Center, Training Systems Division, Orlando, Florida
Partner: UCLA, National Center for Research on Evaluation Standards and Student Testing (CRESST), Los Angeles, California
Category: Learning Technologies
Summary - See page 12.
Pelephone Communications LTD: BEST: Business-Environment Supported Training, Givatayim, Israel
Category: Workplace Learning & Development
Summary - See page 12.
PepsiCo: Empowering Financial Skill Development Across Geographical Lines: The Finance University Story, Purchase, New York
Category: Organizational Learning
Summary - See page 12.
Shape Corp: Employee Onboarding: Re-engineering Orientation, Grand Haven, Michigan
Category: Organizational Learning
Summary - See page 13.
Turkcell Iletisim Hizmetleri A.S.: Customer 2.0 Training Program, Istanbul, Turkey
Category: Organizational Learning
Summary - See page 13.
Turkiye Is Bankasi A.S.: The Retail Banking Sales Development Program, Istanbul, Turkey
Partner: Dilek Saglik Training and Consultancy, Istanbul, Turkey
Partner: Sistema Consultancy Training and Solutions, Istanbul, Turkey
Partner: NAR Training and Consultancy, Istanbul, Turkey
Category: Workplace Learning & Development
Summary - See page 13.
Verizon Wireless: Maximizing the Value of Tuition Assistance Programs, Basking Ridge, New Jersey
Partner: ITCAP, Tucson, Arizona
Partner: Bellevue University, Bellevue, Nebraska
Partner: Strayer University, Newington, Virginia
Category: Workplace Learning & Development
Summary - See page 14.
Abu Dhabi Police G.H.Q: Integration in Training Needs Analysis, Abu Dhabi, United Arab Emirates
Category: Managing Change
Summary - See page 14.
Abu Dhabi Police G.H.Q: Training Evaluation Quality Management, Abu Dhabi, United Arab Emirates
Category: Training Management
Summary - See page 14.
Accenture: Accenture Fundamentals: Professional Skills Program, Dublin, Ireland
Category: Workplace Learning & Development
Summary - See page 14.
Accenture: BPO Talent College, Dublin, Ireland
Category: Integrated Talent Management
Summary - See page 14.
Arise Virtual Solutions, Inc.: Secure Desktop Fast-Path Course, Miramar, Florida
Upside Learning Solutions Pvt Ltd, Pune, India
Category: Technical Training
Summary - See page 15.
Bankers Life and Casualty Company: New Agent Sucess vision (NASv), Chicago, Illinois
Category: Workplace Learning & Development
Summary - See page 15.
The Boeing Company: Management of Strategic Sourcing for Learning, Chicago, Illinois
Category: Training Managment
Summary - See page 15.
Booz Allen Hamilton: Leadership Excellence, McLean, Virginia
Category: Workplace Learning & Development
Summary - See page 15.
Boston Scientific: Women's Networking Mentoring Circles Program, Natick, Massachusetts
Partner: The Yamartino Group, Wayland, Massachusetts
Category: Diversity & Inclusion
Summary - See page 15.
China Telecom: Agent Improvement Training, Beijing, China
Category: Performance Improvement
Summary - See page 15.
Cisco Systems: Cisco Sales Associates Program, Raleigh, North Carolina
Partner: InSync Training, East Lyme, Connecticut
Category: Integrated Talent Management
Summary - See page 16.
College of American Pathologists: Breast Predictive Factors Testing Advanced Practical Pathology Program, Northfield, Illinois
Category: Organizational Learning
Summary - See page 16.
Colonial Life & Accident Insurance Co.: District FASTstart New Manager Development Program, Columbia, South Carolina
Category: Career Development
Summary - See page 16.
Commander, Navy Installations Command (CNIC), N7 Training and Readiness Directorate: Training-to-Task (T2T), Washington, District of Columbia
Category: Training Management
Summary - See page 16.
County of San Diego Health and Human Services Agency, Agency Contract Support: Just-in-Time Contract Training for Local Government, San Diego, California
Category: Technical Training
Summary - See page 16.
Department of Civil Servant Development, Taipei City Governement: New Charity Service through E-Learning, Taipei, Republic of China (Taiwan)
Partner: Department of Social Welfare, Taipei City Government, Taipei, Republic of China (Taiwan)
Category: Learning Technologies
Summary - See page 16.
Emirates National Oil Company (ENOC) LLC: Sales transformation & Readiness (STaR), Dubai, United Arab Emirates
Partner: Productivity Dynamics, Brookline, Massachusetts
Partner: Trainique USA LLC, Washington, District of Columbia
Category: Workplace Learning & Development
Summary - See page 17.
E*TRADE FINANCIAL Corporate Services, Inc.: Corporate Equity Benefits - Blended Education Center, Alpharetta, Georgia
Category: Learning Technologies
Summary - Page 17.
Farmers Insurance: Privileged to Serve, Agoura Hills, California
Partner: Allen Communications Learning Services, Salt Lake City, Utah
Category: Performance Improvement
Summary - Page 17.
Farmers Insurance Group: AgencyPoint Training, Agoura Hills, California
Category: Organizational Learning
Summary - Page 17.
Farmers Insurance Group, University of Farmers: Consultative Sales System, Agoura Hills, California
Category: Performance Improvement
Summary - Page 17.
Finansbank: Transformational Change Program, Instanbul, Turkey
Category: Managing Change
Partner: Management Centre Turkey
Summary - Page 17.
HCL Technologies Ltd.: A New Model for Business Aligned Training, designed and implemented by TechCEED, Noida, India
Category: Training Management
Summary - Page 18.
HCL Technologies Ltd.: TechCEED team: Learning Beyond the Classroom, Noida, India
Category: Learning Technologies
Summary - Page 18.
HDFC Life: FLS Learning Roadmap, Mumbai, India
Category: Workplace Learning & Development
Summary - Page 18.
HDFC Life: L&D Transforamtion Program, Mumbai, India
Category: Training Management
Summary - Page 18.
Hewlett-Packard Company: Channel Sales Onboarding, Palo Alto, California
Partner: Intuition Consulting Pte Ltd, Singapore
Category: Performance Improvement
Summary - Page 18.
Hewlett-Packard Company: Executive Engagement Workshop and Checkpoints, Palo Alto, California
Partner: Illustra Ltd, University of Sussex, Brighton, United Kingdom
Category: Workplace Learning & Development
Summary - Page 18.
Hewlett-Packard Company: Global Career Development Connection (Virtual Event), Palo Alto, California
Partner: 6Connex, Campbell, California
Category: Career Development
Summary - Page 19.
Hewlett-Packard Company: Learn2Connect, Palo Alto, California
Partner: HD Productions, Fort Collins, Colorado
Partner: Hudson IT, Waltham, Massachusetts
Category: Managing Change
Summary - Page 19.
Hewlett-Packard Company: License to Practice Master, Palo Alto, California
Partner: OwenCollier Partners, Cambridge, Massachuetts
Partner: Productivity Dynamics, Boston Massachusetts
Category: Performance Improvement
Summary - Page 19.
Hewlett-Packard Company: Productive and Engaged New Hire Training Practice, Palo Alto, California
Partner: Systems Documentation, Inc., Nashua, New Hampshire
Category: Workplace Learning & Development
Summary - Page 19.
Hewlett-Packard Company: Social Learning Center for Sales Skills, Palo Alto, California
Partner: SDI Global Solutions, Nashua, New Hampshire
Partner: Synergy Sales Training, Cupertino, California
Category: Workplace Learning & Development
Summary - Page 19.
IBM Sales Learning: First Line Sales Manager Cirriculum, Armonk, New York
Category: Workplace Learning & Development
Summary - Page 19.
Infosys Limited: Career Pathfinder, Bangalore, India
Category: Career Development
Summary - Page 20.
Intel Corporation: Greater Asia Manager Training (GAMT) - Finance: Developing Leaders for Today and Tomorrow, Santa Clara, California
Category: Workplace Learning & Development
Summary - Page 20.
Intel Products Vietnam Co. Ltd.: Vietnam Anon Course, Ho Chi Minh City, Vietnam
Partner: Intel Corporation - Technology Manufacturing Group - Training (TMGT), Chandler, Arizona
Category: Technical Training
Summary - Page 20.
MBE, A UPS Company (Mail Boxes Etc. Inc.): Sales and Service Training - Sales Workbook, San Diego, California
Partner: Business Adventures, LLC & BeYOB, Inc., KY262 and TN199 Area Franchises of MBE, Inc., Loudon, Tennessee
Partner: The UPS Store #5246 and #5189, Cedar Rapids, Iowa
Category: Workplace Learning & Development
Summary - Page 20.
MetLife, Inc.: Top Advisor Business Coaching, Somerset, New Jersey
Partner: The Practice Development Group, Somerset New Jersey
Category: Performance Improvement
Summary - Page 20.
MetLife, Inc.: MAX: Wed-based Sales Development Delivery Platform, Somerset, New Jersey
Partner: The Practice Development Group, Somerset New Jersey
Category: Technical Training
Summary - Page 21.
MTR Corporation: Integrated staff Development Programme (ISDP) - Reaching a New Leadership Horizon, Hong Kong SAR, China
Category: Workplace Learning & Development
Summary - Page 21.
MTR Corporation: Learning Organisation - Fostering a Continuous Learning and Innovation Culture, Hong Kong SAR, China
Category: Organizational Learning
Summary - Page 21.
National Academy of Civil Service (ROC): Talent Cultivation Database for High-level Civil Servants in Taiwan, Taipei, Taiwan
Partner: Taiwan Power Company Training Institute, Taipei, Taiwan
Category: Career Development
Summary - Page 21.
Naval Education and Training Command's Center for Naval Aviation Technical Training Marine Unit Cherry Point: Utilization of CPI Practices to Solve Bottlenecks in "Students Awaiting Instruction", Cherry Point, North Carolina
Category: Organizational Learning
Summary - Page 21.
Naval Education and Training Command's Center for Surface Combat Systems: Integrated Air and Missile Defense Advanced Warfare Training, Dahlgreen, Virginia
Category: Performance Improvement
Summary - Page 21.
Naval Service Training Command's Recruit Training Command: Student Response Systems, Great Lakes, Illinois
Category: Learning Technologies
Summary - Page 22.
PepsiCo - Asia Pacific Region: THE Leadership Academy, Hong Kong SAR, China
Partner: School of Business and Management, The Hong Kong University of Science and Technology, Hong Kong SAR, China
Partner: Institute of Executive Coaching and Leadership, Hong Kong SAR, China
Category: Organizational Learning
Summary - Page 22.
Population Services International: Online Learning, Washington, District of Columbia
Category: Learning Technologies
Summary - Page 22.
Reliance Indutries Limited, Nagothane Manufacturing Division: Knowledge Enhancement Applying Innovative Training Practices, Maharashtra, India
Category: Organizational Learning
Summary - Page 22.
Reliance Indutries Limited, Refinery Division, Jamnagar: Achieving Operational and Safety Excellence thru Competency Assurance, Gujarat, India
Category: Performance Improvement
Summary - Page 22.
Reliance Infrastructure Limited: HARSH - Joy of Growing Together, Mumbai, India
Category: Managing Change
Summary - Page 23.
ReSource Pro, LLC: Prep School Redesign, New York, New York
Category: Workplace Learning & Development
Summary - Page 23.
Sanofi: Synchronous Online Learning for Employee Product Training, Bridgewater, New Jersey
Partner: rVibe, Bethlehem, Pennsylvania
Category: Learning Technologies
Summary - Page 23.
Scotiabank: Building Blocks, Toronto, Ontario
Partner: The WISDOM Practice, Toronto, Ontario
Partner: Brigus Group, Toronto, Ontario
Category: Performance Improvement
Summary - Page 23.
Shape Corp: "My Courses"- Employee Competency Certification and Mapping, Grand Haven, Michigan
Category: Learning Technologies
Summary: Page 23.
Sierra Nevada Corp: Enterprise Learning and Development, Reno, Nevada
Category: Workplace Learning & Development
Summary - Page 23.
Sodexo: Emerging Leaders Program, Gaithersburg, Maryland
Category: Workplace Learning & Development
Summary - Page 24.
University of Louisville, Delphi Center: University Business Training, Louisville, Kentucky
Category: Organizational Learning
Summary - Page 24.
Yahoo! Inc.: Growth, Enrichment, and Training (GET) 30-60-90 Day Display Account Management Onboarding, Sunnyvale, California
Category: Workplace Learning & Development
Summary - Page 24.
Yapi ve Kredi Bankasi A.S.: Operation Manager Devleopment Simulation Program, Istanbul, Turkey
Category: Workplace Learning & Development
Summary - Page 24.
Zorgcentra Pantein: Workplace Learning and Performance, Boxmeer, The Netherlands
Category: Performance Improvment
Summary - Page 24.