• Terms and Privacy
• ASTD Portal Terms
• Copyright Notice
• Disclaimer and Limitation of Liability as to Products Sold
• Typographical Errors
• ASTD Web Site Privacy Statement
• Order Acceptance Policy
• Sales Taxes
• Program Cancellation Policies
• Jurisdiction and Venue
• Webcasts and Virtual Conferences
  
  

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Terms and Privacy

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site, your placement of an order, and/or your submittal of any purchase order to the American Society for Training and Development (ASTD) indicates your acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by ASTD. ASTD reserves the right to make changes to this site and these terms and conditions at any time.

ASTD provides this Web site as a service to its members, those interested in the workplace learning and performance profession, and to society at large, in furtherance of ASTD's not-for-profit and tax exempt status. ASTD (including its employees and agents) assumes no responsibility for consequences resulting from the use of information herein, (or from the use of the information obtained to linked addresses) or in any respect for the content within this site.

ASTD is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained with the site. While the information contained herein is periodically updated, additional facts and information or future developments may affect the subjects addressed and no guarantee is given that the information provided in this web site is correct, complete, and/or up-to-date.

This Web site is intended for use by the public for viewing and retrieving information only, or for posting content through the chat or threaded discussion modules. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986. Although ASTD's Web site includes links providing direct access to other Internet and World Wide Web sites, ASTD has not participated in the development of those other sites and does not exert any editorial or other control over those sites. ASTD is not responsible for the accuracy or content information contained in the links to these sites. Links to and from the ASTD Website do not constitute an endorsement by ASTD of the parties or their products and services.

Opinions expressed by contributors through forum discussion or live chat are not necessarily those of ASTD. The appearance on the Web site of advertisements and product or service information does not constitute an endorsement by ASTD and ASTD has not investigated the claims made by any advertiser. Product information is based solely on material received from suppliers.

NOTE ON CHAT CONVERSATIONS AND THREADED DISCUSSIONS:

You expressly agree that use of the chat and threaded discussion systems is at your own risk. ASTD shall not be responsible to you for any content found on these systems. ASTD makes no warranty that these systems will meet your requirements, or that the systems will be uninterrupted, timely, secure, or error free. Nor does ASTD make any warranty as to the results that may be obtained from the use of these systems or as to the accuracy or reliability of any information obtained through the systems. You understand and agree that any content downloaded or otherwise obtained through the use of these systems is done at your own discretion and risk. You will be solely responsible for any damages to your computer system or loss of data that results from the download of such content.

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Disclaimer and Limitation of Liability as to Products Sold

All of ASTD´s products are guaranteed against defects for 30 days from the date of the invoice. Except as expressly stated herein, ASTD makes no representations or warranties, either express or implied, of any kind with respect to products sold on the ASTD sites. Except as expressly stated herein, ASTD expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to ASTD arising from any product sold on the ASTD sites shall be the price of the product ordered. In no event shall ASTD, its directors, officers, employees, or other representatives be liable for special, indirect, consequential, or punitive damages related to the product(s) sold.

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Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, ASTD shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. ASTD shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, ASTD shall immediately issue a credit to your credit card account in the amount of the charge.

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ASTD Web Site Privacy Statement

ASTD respects the privacy of its members and visitors to the ASTD Web site. Any and all information collected while on the ASTD Web site is used solely for the purposes as set forth in this privacy statement. ASTD's Web server automatically recognizes only the visitor's domain name and IP address, and will only recognize additional information if that information has been provided to ASTD by the member or visitor. All personal information collected through the Web site is provided on a voluntary basis by ASTD Web site visitors through a visible means of data entry or collection.

One of the main objectives of ASTD's Web site, however, is to encourage networking and participation in interactive events by ASTD members and site visitors. To support this networking and interaction, ASTD may require that visitors provide information to access certain areas of its Web site. This information may include name, email and postal addresses, phone numbers, and other demographic information. Areas of our Web site requiring this information generally include any interactive area, such as forum and chat discussions, surveys, on-site registrations, and applications. Visitors provide this information on a voluntary basis to gain access to these areas. ASTD may also collect aggregate information on which pages visitors access as they use our site as well as the email addresses with visitors who correspond with us directly from the Web site.

Information about members collected through the Membership Application will be stored in the general ASTD membership database. ASTD may use email or postal addresses for notifying members and customers about upcoming online events, new additions to the ASTD Web site, or other products and services offered by ASTD. Member contact information is also made available through the ASTD Membership Directory, a searchable database of members on ASTD's Web site made available only to national members of ASTD. If you are a member of ASTD and do not wish to be included in the database, please send an email to Memberservices@astd.org indicating that you do not want to be in the Membership Directory.

ASTD does make our membership and conference attendee list available to other reputable organizations whose products or services we think you might find interesting. If you do not want to receive any mail (electronic or otherwise) from any organization to which ASTD sells its membership mailing list, please let us know by emailing us at Memberservices@astd.org.

If you provide your telephone or fax number on the Web site, ASTD may contact you via telephone or fax. Therefore, it is important that you provide us with your correct phone number to serve you more promptly. If you do not wish to receive further phone calls from ASTD, please contact Memberservices@astd.org.

ASTD will use the aggregate data we collect to perform statistical analysis of the collective characteristics and behavior of our members and visitors, to measure overall customer demographics, and to analyze how and where to use our resources. We may also use the aggregate data collected to inform our advertisers and sponsors with an aggregate customer profile of who is visiting the Web site and the number of customers who have seen and "clicked" on their advertisements.

In our chat rooms and threaded discussions, we do collect all logins and dialogue. Dialogue in chat sessions may be archived for later retrieval by any ASTD Web site visitor. Personal information, personal references, and obvious grammatical errors will be removed from the chat transcripts before they are archived. Otherwise, ASTD does not edit any dialogue provided through chat or threaded discussion participation.

ASTD, however, cannot control the acts of its members or visitors who use the Member Directory, chat feature, or other interactive areas of the site. If personal information, such as name, email addresses, mailing addresses, and phone numbers, are provided through these modules, they may be used by other parties outside of ASTD for unsolicited e-mail or other contact.

If you feel that ASTD has violated this Privacy Statement in any way, please contact us at CustomerCare@astd.org so that we may address the issue.

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Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ASTD reserves the right at any time after receipt of your order to accept or decline your order for any reason. ASTD reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our finance department. We may require additional verifications or information before accepting any order.

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Sales Taxes

ASTD shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Virginia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

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Jurisdiction and Venue

You agree that any legal action brought against ASTD shall be governed by the laws of the Commonwealth of Virginia without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the ASTD sites shall be an appropriate federal or state court located in Virginia.

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Cancellation Policies 

ASTD Education/Certificate Programs

ASTD Membership rates

Please note that the ASTD membership discount rates apply only to the person who holds the membership. You may not register a nonmember at your member rate. If a nonmember attends a workshop registering at the member rate, the difference will be billed.

Cancellation Policy

If cancellation should be necessary, written or email notification to ASTD is required five (5) business days prior to the first day of the seminar. You may receive a full refund, minus a $100 administrative fee, up to and including the 5th business day before the seminar. If you find that you cannot attend, and it is less than five (5) business days before the start of the seminar, you may send a replacement, with written notice to ASTD. If you are unable to send a replacement, you forfeit your registration fee. All credits must be used within 1 year from the date of issuance.

Transfer Policy

Participants may transfer their registration to another seminar free of charge. The transfer request must be received in writing five (5) business days prior to the first day of the seminar for which you were originally scheduled. A $50 transfer charge will be applied to all transfers received less than five (5) days prior to the first day of the session. Participant substitutions may be made at any time with written notification to ASTD. If the substitute participant is not an ASTD member and the original participant was, the difference between the member and nonmember rate will be billed.