Customer Care Center

Phone:    1.800.628.2783 or 1.703.683.8100
Fax:         1.703.683.1523  
Email:      customercare@astd.org 
(Monday - Friday, 8:00 a.m. - 6:00 p.m. EST)

To view the ASTD knowledge base and to request support visit our customer care portal.

Job Bank Customer Service

Phone: 1.888.491.8833 Ext. 1032 (extension required)
Email: customerservice@jobcontrolcenter.com
Monday - Friday, 8:30 a.m. - 5:30 p.m. EST

Job Seekers: Complete our online help form or visit our job seeker FAQ section!

Employers: Complete our online help form or or visit our employer FAQ section!