2009 ASTD Award Winners
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ASTD BEST Awards
The 2009 ASTD BEST Awards were presented October 2, 2009, at a ceremony in Washington, D.C. Thirty-nine organizations received BEST Awards. The first place ranking went to Sun Microsystems.
Click here to read about the 2009 BEST winners.
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Awards for Excellence in Workplace Learning and Performance
Congratulations to the 2009 winners listed below. The awards ceremony was held May 17, 2010 during the ASTD International Conference & Expo in Chicago.
Advancing ASTD Awards
• Volunteer-Staff Partnership Awards
> Congressional Conversations Team – See page 2
> OneVoice Team – See page 3
Advancing Workplace Learning & Performance Awards
• Life Time Achievement: Bob Eichinger and Mike Lombardo – See page 4.
• Distinguished Contribution: Beverly Kaye – See page 5.
• Champion of Workplace Learning and Performance: Ram Charan – See page 6.
Excellence in Practice
Thirty-eight organizations and their partners were recognized with awards and citations for their learning and performance practices and solutions that get results. The winners are from England, Hong Kong, India, Philippines, Taiwan, The Netherlands, Turkey, and the United States.
Practices are recognized in these nine categories: career development, diversity & inclusion, learning technologies, managing change, organizational learning, performance improvement, technical training, training management, and workplace learning and development.
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Awards are presented to proven practices that have delivered measurable results for their organizations
• Accenture: Rapid eLearning Program
Chicago, Illinois
Category: Workplace Learning & Development
Summary – See page 7
• Ball Corporation - Metal Beverage Packing Division: Playing to Win! Aligning and Engaging People to Process
Williamsburg, Virginia
Partner: Training Modernization Group, Poquoson, Virginia
Category: Performance Improvement
Summary – See page 7
• CA, Inc.: Situational Sales Negotiations Program
Islandia, New York
Partner: Bay Group International, Larkspur, California
Category: Workplace Learning & Development
Summary – See page 7
• Farmers Insurance Group
Agoura Hills, California
> Enhancing Customer Connections
Category: Performance Improvement
Summary – See page 8
> Reserve Business Builder
Partner: Inner Harbor Partners for Improved Performance, Baltimore, Maryland
Category: Workplace Learning & Development
Summary – See page 8
• University of Farmers ServicePoint: Leading the ServicePoint Way
Agoura Hills, California
Partner: The Next Level Sales Consulting, El Segundo, California
Category: Performance Improvement
Summary – See page 8
• Ferguson Enterprises: The Customer Loyalty Imperative
Newport News, Virginia
Partner: TrainOne, Charlotte, North Carolina
Category: Organizational Learning
Summary – See page 9
• Hewlett-Packard Company
Palo Alto, California
> HP Enterprise Services, Sales Development Program
Category: Workplace Learning & Development
Summary – See page 9
> Process Excellence Improvement Program
Category: Performance Improvement
Summary – See page 9
• The Hong Kong Police Force: Psychological Competency
Hong Kong, SAR, China
Category: Managing Change
Summary – See page 10
• IBM Corporation: Learning Portfolio Management
Armonk, New York
Category: Training Management
Summary – See page 10
• iGATE Global Solutions: Competency-Based Career Planning and Management System
Bangalore, India
Category: Career Development
Summary – See page 10
• Infosys Technologies: Gender Inclusivity
Bangalore, India
Category: Diversity & Inclusion
Summary – See page 11
• Intel Technology India: Technical Leadership Development Framework
Bangalore, India
Category: Organizational Learning
Summary – See page 11
• Lai Lai Convenience Stores Company: New Product Promotion, Monthly Promotion and Pre-Sale Training
Taipei, Taiwan
Partner: Institute for Information Industry, Taipei, Taiwan
Partner: aEnrich Technology Corporation, Taipei, Taiwan
Category: Learning Technologies
Summary – See page 11
• Reliance Industries - Hazira Manufacturing Division: Truckers' Safety Training Program (TRU-ST)
Surat, India
Category: Technical Training
Summary – See page 12
• Residential Finance Corp.: MPACT (Mortgage Professionals Academic Certification Training) / Creative Equity
Columbus, Ohio
Partner: Vermillion Consulting, Santa Rosa Beach, Florida
Category: Workplace Learning & Development
Summary – See page 12
• RWD Technologies: Project Management Training and Certification Practice
Baltimore, Maryland
Award Category: Technical Training
Citation Category: Workplace Learning & Development
Summary – See page 12
• U.S. Coast Guard Training Center: Learner-Centered, Performance-Based Training for Apprentice-Level Distress Communication System Operators
Petaluma, California
Award Category: Technical Training
Citation Category: Workplace Learning & Development
Summary – See page 13
• United Laboratories: Performance Alignment and Management System: Shifting Gears, Driving High Performance
Mandaluyong City, Philippines
Category: Managing Change
Summary – See page 13
• University Hospital Maastricht: Learning and Performance Landscape: SAP Implementation with Formal and Informal Learning
Maastricht, The Netherlands
Partner: Tulser Business Improvers, Maastricht, The Netherlands
Category: Workplace Learning & Development
Summary – See page 13
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Citations are presented to practices from which much is to be learned, but which have not yet reached the award level.
• Agilent Technologies: New Employee Orientation
Santa Clara, California
Category: Career Development
Summary – See page 14
• Amway Global: Delta
Ada, Michigan
Partner: Allen Communications, Salt Lake City, Utah
Category: Workplace Learning & Development
Summary – See page 14
• Booz Allen Hamilton
McLean, Virginia
> Frontline Leadership Program
Category: Workplace Learning & Development
Summary – See page 14 > Navigating Your Career
Category: Career Development
Summary – See page 15
> New Hire Onboarding Program
Partner: Blueline Simulations, Tampa, Florida
Partner: Kaiser Associates, Washington, DC
Category: Performance Improvement
Summary – See page 15
• BP: Projects and Engineering College
Houston, Texas
Partner: ESI International, Chicago, Illinois
Category: Organizational Learning
Summary – See page 15
• City of Minneapolis: Sustaining the Impact of Learning: Building Integrated Programs and Systems to Achieve Business Goals
Minneapolis, Minnesota
Category: Training Management
Summary – See page 16
• Cognizant Technology Solutions: Role-Based Professional Development Framework
Teaneck, New Jersey
Category: Career Development
Summary – See page 16
• County of San Diego Health and Human Services Agency, Agency Contract Support: Just-in-Time Contract Training
San Diego, California
Category: Technical Training
Summary – See page 16
• Farmers Insurance Group: Power Up! Employee Onboarding Process
Agoura Hills, California
Partner: Applied Learning Labs, Toledo, Ohio
Category: Workplace Learning & Development
Summary – See page 17
• Farmers Insurance / University of Farmers, Claims: Connections Strategy
Agoura Hills, California
Partner: Second City Communications, Chicago, Illinois
Category: Organizational Learning
Summary – See page 17
• Forest City Enterprises: Expense Reimbursement and Reporting Improvement
Cleveland, Ohio
Category: Performance Improvement
Summary – See page 17
• Hewlett-Packard Company
Marlborough, Massachusetts
> HelpDesk New Features Training
Partner: Systems Documentation, Inc., Nashua, New Hampshire
Category: Technical Training
Summary – See page 18
Palo Alto, California
> HP Global Sales Accreditation
Partner: NIIT (USA) Inc., Atlanta, Georgia
Partner: HD Productions, Fort Collins, Colorado
Partner: Systems Documentation, Inc., South Plainfield, New Jersey
Category: Performance Improvement
Summary – See page 18
> Key Talent Programs
Category: Workplace Learning & Development
Summary – See page 18
> Sales Onboarding Program
Category: Workplace Learning & Development
Summary – See page 19
• Hindustan Petroleum Corporation: SAMAVESH 2008 - The Integration Process
Mumbai, India
Category: Diversity & Inclusion
Summary – See page 19
• Intel Corporation
Chandler, Arizona
> Smart eMaintenance System
Categories: Learning Technologies and Technical Training
Summary – See page 19
> Technical Training in Today's Economy
Category: Training Management
Summary – See page 20
> The Technical Training Management Team: Converging Resources for Success
Category: Training Management
Summary – See page 20
• InterContinental Hotels Group: Leaders Lounge
Denham, England
Partner: Phil Dourado Business Communications, Banbury, England
Category: Learning Technologies
Summary – See page 20
• Reliance Industries Limited
Hazira Manufacturing Division
Surat, India
> Six Sigma
Category: Performance Improvement
Summary – See page 21
> TQM Training Program
Category: Organizational Learning
Summary – See page 21
Nagothane Manufacturing Division
Nagothane, India
Empowering Employees with Knowledge to Achieve World-Class Safety in Plant Operation
Category: Organizational Learning
Summary – See page 21
• Rotary International: Structured On-the-Job Training
Evanston, Illinois
Category: Career Development
Summary – See page 22
• Sodexo: Come Alive with Sodexo - A One-Year Growth Plan for New Management
Gaithersburg, Maryland
Partner: American Research Institute, Morrisville, North Carolina
Category: Learning Technologies
Summary – See page 22
• Spectrum Pacific Learning Company: Premier Services
La Jolla, California
Category: Performance Improvement
Summary – See page 22
• Synergis Management Services: Service Pioneer in Macau Property Management Industry
Hong Kong, SAR, China
Categories: Managing Change and Performance Improvement
Summary – See page 23
• Turkcell: Reinventing Leadership Development Approach with Our Leaders
Istanbul, Turkey
Category: Workplace Learning & Development
Summary – See page 23
• tw telecom: Consultative Selling in the Telecommunications Networking Industry
Littleton, Colorado
Category: Workplace Learning & Development
Summary – See page 23
• U.S. Coast Guard Training Center: Emergency Response Preparedness Course
Petaluma, California
Partner: L3 Communications, Engineering Services, Petaluma, California
Category: Learning Technologies
Summary – See page 24
• U.S. Navy
Manpower, Personnel, Training and Education Directorate, Selection and Classification Office
Washington, DC
Professional Apprenticeship Career Track Program
Partner: Hewlett-Packard Company, Ramona, California
Category: Career Development
Summary – See page 24
Naval Education and Training Command, Center for Information Dominance
Pensacola, Florida
Center for Language, Regional Expertise and Culture
Category: Workplace Learning & Development
Summary – See page 24
Naval Education and Training Command, Center for Personal and Professional Development
Virginia Beach, Virginia
Voluntary Education Program
Category: Organizational Learning
Summary – See page 25
Naval Education and Training Command, Surface Warfare Officers School
Newport, Rhode Island
Full Spectrum Surface Warfare Training
Partner: University of California, Los Angeles
Category: Learning Technologies
Summary – See page 25
Naval Service Training Command, Recruit Training Command
Great Lakes, Illinois
> Computer-Based Adult Reading Comprehension Improvement
Category: Learning Technologies
Summary – See page 25
> Game-Based Casualty Training System
Category: Learning Technologies
Summary – See page 26
• Western & Southern Life: Blended Approach to Training Delivered by Field Managers
Cincinnati, Ohio
Partner: The Last Word, Xenia, Ohio
Category: Organizational Learning
Summary – See page 26