2004 Award Winners

ASTD  BEST Awards

24 organizations named BEST in 2004:

• for rankings and featured organizations, click here.
• for summaries of all winners, click here.
  

Advancing Workplace Learning & Performance Awards

• Life Time Achievement: Howard Gardner - see page 4.
  
• Distinguished Contribution:Roger Kaufman - see page 5.
  
• Champion of Workplace Learning and Performance: Danny Wegman - see page 6.
  
• Research Article Award: Darlene F. Russ-Eft - see page 7.
  
• Dissertation Award: Mark Frame - see page 8.    
   

Advancing ASTD Awards

• Gordon M. Bliss Memorial Award: Katherine Holt - see page 2.
  
• Volunteer-Staff Partnership Award: Elaine Biech and Debbie Wise - see page 3.

Excellence in Practice

Twenty-three organizations in China, France, India, the Philippines, and the United States are recognized with awards and citations for their practices and interventions that get results. 

Awards are presented to proven practices that have delivered clear and measurable results for their organizations.

• Booz Allen Hamilton: Cascading a Coaching Culture
  Category: Career Development
  Summary - see page 14.
  
• Cendant Mobility: Beyond Training: Integrating Learning and Development and Process Re-engineering for Greater Organizational Effectiveness
  Category: Organizational Learning
  Summary - see page 14.
  
• Cisco Systems: E- Service Training
  Category: Technical Training
  Summary - see page 15.
  
• Hongkong Post: To Excel Through Teamwork - Competence Development ProgramCategory: Organizational Learning
  Summary - see page 15.
  
• HSBC: Chung Chi Sing Sing (Together, We Win!) Corporate Change Program
  Category: Managing Change
  Summary - see page 15.
  
• Lockheed Martin Corporation: Results through Learning
  Category: Training Management
  Summary - see page 16.
  
• Turner Broadcasting: Vacation Relief Pool
  Category: Workplace Learning and Development
  Summary - see page 16.
  
• Verizon: Choosing to Lead
  Partner: Leadership Development, Inc.
  Category: Workplace Learning and Development
  Summary - see page 16.

Citations are presented to practices that have yet to demonstrate clear results, but which represent significant contributions from which much is to be learned.

• Booz Allen Hamilton: Innovative Learning Partnerships
  Category: Training Management
  Summary - see page 17.
  
• Brown Brothers Harriman: CareerConnect
  Category: Career Development
  Summary - see page 17.
  
• Chubb Group of Insurance Companies: Expect a Miracle Today: A Story for Global Workforce Training
  Partner: Global English Corporation
  Category: Training Management
  Summary - see page 17.
  
• Farmers Insurance Group: Corporate University - New Insurance Agent Training
  Partner: The Bob Pike Group
  Categories: Career Development and Organizational Learning
  Summary - see page 18.
  
• Hewlett-Packard Company
  Driving Exceptional Customer Experience and Value
  Category: Managing Change
  Summary - see page 18.
  
•  New England Initiative
  Category: Managing Change
  Summary - see page 18.
  
• Putting Customers First
  Category: Managing Change
  Summary - see page 19.
  
• Role-Based Competency Modeling
  Category: Organizational Learning
  Summary - see page 19.
  
• Teaming for Success
  Category: Managing Change
  Summary - see page 19.
  
• Hong Kong Housing Authority: Reinventing the Training and Development Function
  Category: Learning Technologies
  Summary - see page 20.
  
• IBM Corporation: IBM Foundational Competencies
  Category: Organizational Learning
  Summary - see page 20.
  
• LifeScan, Inc., a Johnson & Johnson Company: Accelerated Sales Performance Program
  Parnters: chris barnes design and ClearPoint Learning Systems
  Category: Workplace Learning and Development
  Summary - see page 20
  
• Northrop Grumman Newport News: Win! Win! Big Win! Building Pipelines from the Community to the Workplace
  Partner: Training Modernization Group
  Category: Workplace Learning and Development
  Summary - see page 21.
  
• Progeon Limited: New Hire Training
  Category: Workplace Learning and Development
  Summary - see page 21.
  
• ResMed Corporation: Integrating Learning into the Fabric of a New Salesperson's Job
  Category: Workplace Learning and Development
  Summary - see page 21.
   
• Schneider Electric: Transforming Business Language Training Across the Global Enterprise
  Partners: Global English Corporation and GoFluent
  Category: Managing Change
  Summary - see page 22.
  
• Southern California Edison: Career Services
  Category: Career Development
  Summary - see page 22.
  
• United Laboratories: ULearn: Learning Exchange Portal
  Category: Learning Technologies
  Summary - see page 22.
  
• U.S. Central Intelligence Agency: Managing and Leading Change From the Middle
  Partner: Center for Creative Leadership
  Category: Workplace Learning and Development
  Summary - see page 23.
  
• U.S. Coast Guard Training Center: Partner: Titan Corporation
  Performance-Based, Apprentice-Level Training for Storekeepers
  Category: Workplace Learning and Development
  Summary - see page 23.
  
  

Excellence in Research-to-Practice

Twelve individuals and teams from India, The Netherlands, the United Kingdom, and the United States are recognized for linking research and practice in workplace learning and performance.

Awards are presented to those who have demonstrated the link between research and practice.

• Kim Apperson
  Cycle of Awareness Development as a Tool for Assessing the Effects of Workforce Diversity Programs
  Category: Researcher
  Summary - see page 9.
  
• John Cox
  Blake Frank
  Dale Fodness
  New Ideas for Retaining Store-Level Employees
  Category: Researcher
  Summary - see page 9.
  
• Dan S. Chiaburu
  Individual and Contextual Predictors of Learning Transfer: An Examination Using Structural Equation Modeling
  Category: Practitioner
  Summary - see page 10.
  
• Jill Mussman
  Journaling and Reflection Techniques in the Training Room
  Category: Practitioner
  Summary - see page 10.
  
• Barry G. Sheckley
  Lisa M. Brody
  Helen K. Frye
  Donna L. Williams
  Increasing Call Agents’ Proficiency: A Successful Corporate-University Partnership
  Category: Researcher-Practitioner Partners
  Summary - see page 10.
• Betty Collis
  Erland Joergensen
  Partners in a Learning Evolution
  Category: Researcher-Practitioner Partners
  Summary - see page 11.
  
• Robert G. Hamlin
  Margaret Ann Reidy
  Facilitating Organizational Change and Development through Professional Partnerships
  Category: Researcher-Practitioner Partners
  Summary - see page 11.

Citations are presented to those who have yet to meet the standard required for an award but where the submissions show promise.

• Tanuja Agarwala
  Innovative Human Resource Practices in Select Organizations
  Category: Researcher
  Summary - see page 12.
  
• John Baaki
  Maria Cseh
  The Road Toward Creating a Business Unit in a Large Organization: A Case Study of the Change Process
  Category: Researcher-Practitioner Partners
  Summary - see page 12.
  
• Charles Keith
  Dennis Wilson
  Competency Profile System
  Category: Researcher-Practitioner Partners
  Summary - see page 12.
  
• Patricia Ohlott
  Marian Ruderman
  Joan Tavares
  Choices and Trade-offs of High-Achieving Women
  Category: Researcher-Practitioner Partners
  Summary - see page 13.
  
• Loretta Randolph
  Roselyn Kay
  Web of Relationships: Using Appreciative Inquiry to Co-Create Successful Partnerships
  Category: Researcher-Practitioner Partners
  Summary - see page 13.