2003 Award Winners

Advancing Workplace Learning & Performance Awards

• Lifetime Achievement: Donald Kirkpatrick (see page 5)
  
• Distinguished Contribution: David  Cooperrider (see page 6)
  
• Champions of Workplace Learning and Performance: William Taylor and Alan Webber (see page 7)
  
• Research Award: Steven J. Condly, Richard E. Clark, and Harold D. Stolovitch (see page 8)
  
• Dissertation Award: Daniel L. Gilbert (see page 9)
  
  

Advancing ASTD Awards

• Torch: Gudrun Höy (see page 2)
  
• Volunteer-Staff Partnership: 
  ö ASTD 2003 ICE Volunteer Team (see page 3)
  ö 2003 National Advisors for Chapters and Chapter Services Staff (see page 4)

Excellence in Practice

Summaries of the winning practices are published in the awards booklet; page numbers are noted.

ASTD members may access the organizations' original entries to learn about the details of the practices and names to contact for more information. 

Awards are presented to practices that have demonstrated clear and measurable results of achieving organizational goals. Nine awards were presented for 2003.

• Booz Allen Hamilton: Adjunct Instructor Program
  Category: Training Management
  Summary (see page 10)   Entry MEMBER ONLY LINK 
  
• The Dow Chemical Company: Genesis Award Program
  Partner: Leadership Research Institute
  Category: Career Development
  Summary (see page 10)  EntryMEMBER ONLY LINK
   
• The Dow Chemical Company: Leadership Institute I
  Category: Workplace Learning and Development
  Summary (see page 11)  EntryMEMBER ONLY LINK 
  
• Hewlett-Packard Company/HP Services: ProjectManagementUniversity
  Categories: Career Development, Organizational Learning, Workplace Learning and Development
  Summary (see page 11)   EntryMEMBER ONLY LINK
  
• IBM Corporation: Role of the Manager@IBM
  Categories: Electronic Learning Technologies, Organizational Learning, Workplace Learning and Development
  Summary (see page 11)   EntryMEMBER ONLY LINK 
  
• Infosys Technologies Limited: Global Business Foundation School
  Category: Workplace Learning & Development
  Summary (see page 12) 
   
• SABMiller Africa & Asia: Artisan Skills Upgrade in a Developing World Environment
  Category: Workplace Learning and Development
  Summary (see page 12)  Entry MEMBER ONLY LINK 
  
• South African Breweries: Holistic In-House Distance-Learning Program
  Category: Technical Training
  Summary (see page 12)  EntryMEMBER ONLY LINK
   
• Wells Fargo: Re-Engineered New-Hire Curriculum for CallCenter Agents
  Partner: Pearson Performance Solutions
  Category: Workplace Learning and Development
  Summary (see page 13)  Entry  MEMBER ONLY LINK  

Citations are presented to practices that have yet to demonstrate clear and measurable results, but which represent significant contributions from which much is to be learned.

• ARAMARK Refreshment Services: ServiceSTARS
  Category: Performance Improvement
  Partner: Sales Training International
  Summary (see page 14)   Entry MEMBER ONLY LINK
   
• Bank of America:Instructional Design Foundations Course
  Category: Career Development
  Summary (see page 14)   Entry MEMBER ONLY LINK
   
• Booz Allen Hamilton:The Development Framework
  Category: Career Development
  Summary (see page 15)   Entry MEMBER ONLY LINK 
• Booz Allen Hamilton: Regions Strategy
  Category: Training Management
  Summary (see page 15)   Entry MEMBER ONLY LINK
   
• Caterpillar Inc.: Knowledge Sharing
  Category: Organizational Learning
  Summary (see page 15)  Entry MEMBER ONLY LINK
   
• Caterpillar Inc.: Managing Learning to Ensure Strategic Alignment with the Business
  Category: training development
  Summary (see page 16)  Entry MEMBER ONLY LINK
   
• Cendant Mobility: Project Resolve
  Category: Performance Improvement
  Summary (see page 16)   Entry MEMBER ONLY LINK 
  
• Cisco Systems, Inc.: E-Service Training Program
  Category: Technical Training
  Summary (see page 16)   EntryMEMBER ONLY LINK
   
• The Dow Chemical Company: Organizational Diagnosis
  Category: Organizational Learning
  Summary (see page 17)   Entry MEMBER ONLY LINK
   
• FedEx Ground: Developing High Performers
  Category: Electronic Learning Technologies
  Partners: Five Star Development and Right Management Consultants
  Summary (see page 17)
  
• FedEx Ground: Executive Leadership Institute
  Category: Workplace Learning and Development
  Partners: Duquesne University and TeamTrek
  Summary (see page 17)
  
• Ford Motor Company: Blended Learning for Six Sigma Green Belts
  Category: Technical Training
  Partner: General Physics Corporation
  Summary (see page 18)   Entry MEMBER ONLY LINK
   
• General Motors: HR Skills for Success
  Category: Electronic Learning Technologies
  Summary (see page 18)   Entry MEMBER ONLY LINK
   
• General Motors Service Parts Operation: Executing a Blended E-Learning Performance-Based Training Solution
  Category: Electronic Learning Technologies
  Partner: Raytheon Professional Services
  Summary (see page 18)   Entry MEMBER ONLY LINK
   
• General Motors University: Managing Directors Program
  Category: Workplace Learning and Development
  Summary (see page 19)   Entry MEMBER ONLY LINK
   
• Hewlett-Packard Company: Introduction to Discipline & Methodology - A Blended Distance Learning Experience
  Category: Workplace Learning and Development
  Summary (see page 19)   Entry MEMBER ONLY LINK 
  
• Hong Kong Housing Authority: Training Program for Greater Private Sector Involvement
  Category: Managing Change
  Summary (see page 19)   Entry MEMBER ONLY LINK
   
• The Hong Kong Jockey Club: Certificate in Racehorse Management - Training Unit Heads of the Operation Function into Potential World Class Trainers
  Category: Workplace Learning and Development
  Summary (see page 20)   Entry MEMBER ONLY LINK
   
• The Hong Kong Jockey Club: Frontline Performance Enhancement Program for Meeting Strategic Business Growth
  Category: Managing Change
  Summary (see page 20)   EntryMEMBER ONLY LINK
   
• Hongkong Post: "To Excel Through Teamwork" Competence Development Program for Supervisors
  Category: Organizational Learning
  Summary (see page 20)   EntryMEMBER ONLY LINK
   
• IBM Corporation: Industry Value Project Learning Initiative
  Category: Organizational Learning
  Summary (see page 21)   EntryMEMBER ONLY LINK 
  
• InterContinental Hotels Group, Plc.: Review of Organizational Effectiveness
  Category: Managing Change
  Partners: 1Point0 and Company, and Results Based Leadership, Inc.
  Summary (see page 21)  EntryMEMBER ONLY LINK 
  
• The Manitowoc Company, Inc.:  Accelerated Leadership Development Process
  Category: Workplace Learning and Development
  Partner: Tradewinds Consulting, LLC
  Summary (see page 21)
  
• Marvin Windows and Doors: Northern LightsUniversity
  Category: Workplace Learning and Development
  Partners: Northwest Technical College and University of Minnesota-Crookston
  Summary (see page 22)  Entry MEMBER ONLY LINK
   
• Michigan Family Independence Agency: LeadershipAcademy
  Category: Workplace Learning and Development
  Partner: Development Dimensions International
  Summary (see page 22)   EntryMEMBER ONLY LINK
  
• Northrop Grumman Newport News: Production Trades Training Program
  Category: Electronic Learning Technologies
  Partner: Training Modernization Group
  Summary (see page 22)   EntryMEMBER ONLY LINK
  
• Pfizer, Inc.: Web-Based Training through Interactive Blended Learning: Theme and Gaming Techniques to Increase Learning Efficacies
  Category: Electronic Learning Technologies
  Partner: TRG, Inc.
  Summary (see page 23)
  
• Printpack, Inc.: Machine Operator Training
  Category: Workplace Learning and Development
  Summary (see page 23)   Entry  MEMBER ONLY LINK
  
•  Private Healthcare Systems: Corporate Project Management Initiative
  Category: Workplace Learning and Development
  Summary (see page 23)   Entry MEMBER ONLY LINK
   
• Society of Manufacturing Engineers: Adding Customer Value Through a Multidisciplinary Performance Improvement Approach
  Category: Performance Improvement
  Summary (see page 24)   EntryMEMBER ONLY LINK
  
• Southern California Edison: Diversity Strategy
  Category: Valuing Differences
  Summary (see page 24)   Entry MEMBER ONLY LINK
  
• Southern California Edison: Firstline Leadership Program
  Category: Workplace Learning and Development
  Partner: Pragmatix: Practical Learning Solutions
  Summary (see page 24)   Entry MEMBER ONLY LINK
   
• Tibbett & Britten Group: Using Second Generation E-Learning to Support Results-Focused Top-Team Development
  Category: Workplace Learning and Development
  Partner: NewMindsets, Inc.
  Summary (see page 25)   Entry MEMBER ONLY LINK 
  
• U.S. Department of Veterans Affairs Medical Center: The CHAMPIONS Program
  Category: Career Development
  Summary (see page 25)   Entry MEMBER ONLY LINK
  
• U.S. Office of Personnel Management: Gov Online LearningCenter
  Category: Electronic Learning Technologies
  Summary (see page 25)
  
• University of Toyota, School of Retail Professional Development: Performance Development Curriculum for Executive Management
  Category: Workplace Learning and Development
  Summary (see page 26)   Entry MEMBER ONLY LINK
   
• Verizon: Choosing to Lead
  Category: Workplace Learning and Development
  Partners: Leadership Development, Inc. and Productivity Dynamics, Inc.
  Summary (see page 26)   Entry MEMBER ONLY LINK